How the Customer Onboarding Process Helps Retain Loyal Customers
Pipeliner
JANUARY 28, 2020
For example, when you receive a set of headphones from a specific brand and in the box is a manual, that manual is considered as part of the customer onboarding process. It basically teaches the customer how to make the most out of your product. If you run a business, this should be a part of your customer service.
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