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The Big CRM Question: Why Aren’t Your Sales Reps Using the Software?

Sales and Marketing Management

Author: Sunny Paris If I had a dollar for every time I heard CEOs and sales managers complain about their CRM not being up to date, or that salespeople aren’t using it properly, I could probably retire. CRM stands for customer relationship management, which indicates that it’s a tool to manage, you guessed it, customer relationships.

Software 149
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2 Simple Solutions to Improve Your Outbound Sales Cadence

Sales Hacker

Inside Sales Managers are getting too hung up looking for the perfect sales cadence formula — the perfect combination and spacing of phone/voicemail + phone/no voicemail + email + social touch that will generate results. DAY 3: CALL/NO VOICEMAIL. As you can see, the primary factor for any sales cadence is action.

Outbound 127
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HubSpot is too expensive: Saving money on software without losing features

Nutshell

If you’ve ever Googled any sales or marketing tips, you’ve more than likely seen its content. HubSpot is essentially a collection of expensive tools that serve as a platform powerful enough to handle all of an organization’s marketing needs. Sales Manager, Saas Startup. For our 20,000 contacts it is $600 per month alone.

Hubspot 126
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Concerns Salespeople Have About AI & How Leadership Can Address Them [New Data + Tips]

Hubspot Sales

Below, we cover the main challenges AI can solve for sales professionals and how to integrate these new tools into your business. It’s hardly surprising that your sales team might grow anxious about their future. It’s up to sales managers and directors to reassure staff that the human factor is irreplaceable in sales.

Data 81
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Forget the Shiny Toys and Wondrous Bobbles

No More Cold Calling

I won’t think that I’m thinking, but suddenly an idea will pop into my head, and I’ll be excited to get back to my office so I can write about it. The problem is, we are not productive with the tools we already have. We try out a new tool for a while and then move on to the next. I make an effort to remember.

Twitter 120
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What can CRM do for my business?

Nutshell

‍ Communication history ‍ Track all interactions through email, phone calls, online chats, and customer support tickets. Get new hires up to speed quickly ‍ A standardized sales process makes training sales reps fast, simple, and nearly foolproof, by showing salespeople what they need to do at every stage of the sale.

CRM 62
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How to Coach Salespeople to Leave Sales Voicemails That Get Callbacks

The Brooks Group

Whether your sales reps are cold calling or following up with warm prospects, they’re likely encountering voicemail boxes and answering machines many times each day. Call back later. Nobody wants to return a call from someone who sounds surly or bored. Can you call me so I can explain what I’m looking for?”.