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Holistic Customer Service: Why Customer Experience Is a Shared Responsibility in the Company

Pipeliner

The concept of customer service has evolved from a post-sale afterthought to a key driver of business success. Today, it’s not just about solving customer problems but creating an experience that resonates with them at every touchpoint. This brings us to the core concept of holistic customer service.

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The Best Social Selling Channels to Use in 2023

Hubspot Sales

A recent TikTok study found that 2 out of 3 users are likely to buy something while on the platform, and over half of users look for details about products they’ve seen on the platform, meaning there is an active user base of social shoppers who are interested in discovering products and making purchases.

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Culture vs. Quota: How the ‘Great Resignation’ is Changing Sales

Zoominfo

Millions of employees across every economic sector are turning their backs on toxic work environments and seeking better opportunities. The study showed a broad range of attrition within specific companies in various industries. Data via MIT Sloan Of course, not all companies are the same.

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What Is An Account Development Manager? (And How to Become One)

Hubspot Sales

This aspect of the job can include establishing customer engagement programming and addressing customer concerns quickly and effectively to increase their likelihood of coming back for future needs. Determine growth opportunities. Provide input on ways to improve product performance.

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How Facebook Ads Can Boost Your Sales

Smooth Sale

As a business owner, you probably know how much boost Facebook advertisements can give your brand. The common mistake advertisers make that diminishes the effectiveness of the advertisement strategy, is hastily putting together a simple ad. Facebook advertising offers a wide variety of ad placement options.

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Are You Doing Enough To Support Employee Development?

Smooth Sale

Opportunities to progress and develop now exceed the importance of high wages for employees. Training and Studying. Training and studying are mutually beneficial for employers and employees. ‘It’s best to gain a new perspective on the training cost to that of the opportunity to up-skill the workforce. .

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Selling in the New Gig Economy

Crunchbase

According to a Gallup study, about 36 percent of U.S. That same study reports that high-skill, high-earning gig workers comprise one of the fastest-growing segments of the freelance workforce. Any way you slice it, the gig economy represents an enormous opportunity for B2B companies of many stripes and it’s here to stay.