Hits and Misses from Road

Engage Selling

Traveling is great way to observe the best and the worst in sales and customer service. Hits: Air Canada Super Elite Concierge Service. Porter Airlines yummy snacks and wine for the flight home. Porter Airlines same day flight changes at the airport for no cost. Fun “feels like home” atmosphere and great service. Misses: Hilton Niagara serving powdered eggs to their guests on room service orders.

Collaboration for Mid-Market Sales Growth

Score More Sales

Many of the same ideas are rehashed daily within sales and customer service – and in accounting and operations. Be open to criticism and ask for it to be constructive. Think airline industry after 9/11. Imagine being around the same people and ideas every day.

14 Pro Tips for Running a Successful Business

Hubspot Sales

Others, like construction and transportation, have rates that are lower. According to research, though, there are a few that are more common than others : No need : A great service or product will get you nowhere if there's zero need for it. Where are your customers?