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Collaboration for Mid-Market Sales Growth

Score More Sales

Many of the same ideas are rehashed daily within sales and customer service – and in accounting and operations. Think airline industry after 9/11. How can this impact sales? Lori Richardson is recognized on Forbes as one of the “Top 30 Social Sales Influencers” worldwide. Blurred Lines.

Marketing 217
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The True Value of Exceptional Customer Service & “Moments of Truth”

Jonathan Farrington

In this post, I want to cover just two issues which your company faces in retaining customers: • The true value of exceptional customer service. • Moments of truth. Looking around, it’s easy to see how many companies have developed customer service strategies using the telephone. Bon w/e a tous!