article thumbnail

Are You Missing The Sales Success Ingredient?

Smooth Sale

The Worst Possible Customer Service. Client Perspective: Should my attempt to contact the person in charge prove fruitless, likely, I will never fly on that airline again. The Better Customer Service for the Return Flight: The Sales Success Ingredient. The message was noted and done.

article thumbnail

Are Your Operations A Smooth Process for Your Clientele?

Smooth Sale

Lack of Consistency : Baggage Checking We planned to carry our luggage onto the plane of a major airline upon leaving for our destination. But on the way back with the same airline, the experiences were different, and the fee was considerable. Inconsistency only works well in frustrating both the employees and the clientele.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

[Part 3] Execute on Account-based Marketing: Value Selling to Stakeholders at Key Accounts

LeveragePoint

When we implemented this solution for Company XYZ, we increased their lead generation by 10% 3 months after kickoff. Based on your funnel metrics, this would generate $x mm in higher revenues.”. Have you looked at the operating efficiencies and reduction of management headaches that outsourcing customer service would provide?

article thumbnail

Types and Importance of CRM

Apptivo

Collecting data and understanding customer behavior is only the beginning. Fully integrated CRM systems come as holistic, integrated platforms with sales, marketing and customer support tools for managing interactions in every stage of the customer journey. Real-time customer engagement.

CRM 52