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Building Loyalty Evolves with Data, Smartphones, and Personalization

Zoominfo

Building customer loyalty has always been about gathering data. ZoomInfo data shows a rising amount of companies over the past decade have manager and executive job titles with the word “loyalty” in them. Airlines would collect information such as what cities passengers typically flew to and what seats they preferred.

Loyalty 226
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10 Prospect Rules That Salespeople Must Learn to Break

Understanding the Sales Force

The same can be extended to the airlines where the virus won't spread if you are unmasked with your mouth open to eat or drink, but will most certainly spread if you are sitting with your mouth closed without a mask.

Airlines 322
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COVID-19: Pandemic-Tested Team Support Strategies

Zoominfo

CEOs taking a pay cut As a response to the significant decrease in demand for airline services, CEO of Southwest Airlines Gary Kelly— who earne d a base salary of $750,000 and total compensation of $8 million in 2018 —has taken a 10% pay cut, while United Airlines ’ CEO and President have both agreed to forgo their base salaries until June 30, 2020.

Airlines 130
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Pipeliner CRM Integration

Pipeliner

Seamless data flow What is it that every company undergoing digital transformation is looking for? Seamless integration of data from A to Z across the enterprise. Creating the Data Flow As mentioned earlier, the lifeblood of any organization is data flows. The first is strictly for data migration.

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How Aviation Businesses Can Utilize Personalization To Make Better Engagement With The Next Generation Travelers

Pipeliner

In 2018, the airline industry set a record by flying more than 4.3 With these statistics, you may think the airline industry is doing pretty well. But to achieve such heights, the challenges the airline industries face are equally prominent. Thus, it results in the next generation travelers having high hopes from your airlines.

Travel 69
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Sentiment Analysis: A Primer for B2B Marketers

Zoominfo

The first step of sentiment analysis is to collect customer sentiment data. So, make sure surveys aren’t your only method of sentiment data collection. These channels exist as a means to support your customers– but they also contain valuable customer sentiment data. How do you track customer sentiment? Direct feedback.

Analysis 130
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The Beginner's Guide to Competitive Benchmarking

Hubspot Sales

Competitive benchmarking is future-focused — it measures how others perform over time to find best practices and trends in the data. It’s easy to collect data from your own company, but collecting data on your competitors is not as straightforward. United Airlines. Competitive Benchmarking Analysis.