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Aligning Customer Objections to the Buying Process

SBI Growth

One of the biggest problems for sales reps is customer objections. In this article I will address an alternative way to look at objection handling – from the point of view of the buyer. Talented sales reps will use this customer insight to expertly handle customer objections. Understanding Customer Objections.

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Pipeline Mastery: How the Best Coaches Convert Reluctance into Revenue

Steven Rosen

In this article, we reveal how targeted coaching can mitigate the common aversion to prospecting and elevate it to a key strength within the sales arsenal, thereby bolstering the sales pipeline significantly. Coaches can foster accountability by setting clear, measurable objectives and regularly reviewing these with the reps.

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Is There A Place For Anger In Management?

Sales and Marketing Management

In one study, participants were shown objects they associated with a reward. Those shown the angry faces were more likely to want objects they were subsequently exposed to. So, when used right, constructive anger can make someone feel strong and powerful and help push them to get what they want.

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Less is more when handling objections

Sales Training Connection

Handling objections. Initially the logic of not handling an objection immediately may sound counterintuitive – but when it comes to dealing with objections not only what you say but also when you say it is key to success. After all, what really is driving the customer’s objection? A cknowledge the objection.

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Sales Superstars: Strategies for Recruitment, Coaching, and Team Integration

Janek Performance Group

If you have ever experienced this double-edged sword, this article is for you. One way to weed out the actual top performers from all the candidates who appear to be top performers involves introducing constructive challenges early in the interview process. Constructive feedback sessions are effective coaching techniques.

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How Can I Get Testimonials From My Small Business Customers?

BuzzBoard

Ensuring your customers’ satisfaction is the first step in realizing this objective. Don’t forget to explore our other articles related to local business and testimonials. References can effectively generate trust and authenticity in the minds of potential customers—objectives every local business aspires to achieve.

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4 Differences Between Sales Coaching and Feedback

Hubspot Sales

Performance Improvement: Providing constructive feedback to reps helps salespeople recognize their strengths and weaknesses, allowing them to enhance their skills and improve their overall performance. Editor's note: This article was originally published in January 2015 and has since been updated for comprehensiveness.