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The Keys To Retaining and Losing Your Customers

Understanding the Sales Force

It's been quite a while since I've written an article about the role that customer service plays in the retention and renewal of customers and accounts.

Customer 227
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How to write Blog Articles that Attract Customers

Lead411

How to write Blog Articles that Attract Customers Orbit’s survey shows that only 22% of blogs produce good marketing results. You’ll find them in this article. Below we detail the 13 essential elements without which you can’t write an outstanding blog that attracts customers.

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How Good Talent Can Realize Returns from Customer Success

SBI Growth

Knowing who to hire and what sort of traits to foster across an organization’s talent can go a long way in creating value for customers and seeing the business returns of customer success.

Customer 257
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The Keys To Retaining and Losing Your Customers

Understanding the Sales Force

It’s been quite a while since I’ve written an article about the role that customer service plays in the retention and renewal of customers and accounts. Some products are so exclusive, and so desirable, that crappy customer service might not even stop you from buying again. Target does the same thing.

Customer 156
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How to Write Blog Articles that attract customers

Lead411

You’ll find them in this article. Below we detail the 13 essential elements without which you can’t write an outstanding blog that attracts customers. Ask your sales staff what questions potential customers ask most often. Talk to potential customers on social media and in industry groups.

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This Year’s Most-read Articles on Distribution Pricing Journal

Distribution Pricing Journal

Read more > > How Well Are You Managing Your Customer Pricing Contracts? : Many distributors create a special pricing contract for a customer to offer them more competitive prices than what is generally available in the market. Price level and sales engagement an affect volume in ways that drive higher profits as well.

Journal 52
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How Do You Measure Customer Experience?

SBI Growth

Recently, my colleague Sid Nakappan wrote an article on How the CEO can jumpstart the Customer Experience Transformation. If your boss put this article on your desk, you are probably getting started. With the interest of beginning with the end.

Customer 231