In Sales, Soft Skills Drive Customer Experience

Home 9 Message from the Mentor 9 In Sales, Soft Skills Drive Customer Experience

by Jeff Seeley | May 22, 2019 | Message from the Mentor

In his recent guest column for Training Industry, Carew CEO Jeff Seeley addresses the gap between technology-driven sales enablement and the selling skills that drive and optimize the customer experience. Read the full article.

Can My Daughter’s Dance Move Transform Your Sales Success?

by Brenna Nugent | Jun 5, 2024

Last week, in my meeting with our CEO, Jeff Seeley, I couldn't help but gush about my four-year-old daughter Josie's first dance recital. Her whole class was adorable, performing "Under the Sea" from The Little Mermaid, but Josie stole my heart with her sheer joy and...

6 Tips for Mastering the Art of Exploratory Questions in Sales

by Kashina Cusson | May 22, 2024

Carew’s Positional Selling System® is a two-part strategy that comprises the Exploratory Process and the Presentation Process. While the art of presenting is undeniably important in sales, its effectiveness hinges on the groundwork laid during the Exploratory Process....

3 Sales Myths That Need Busting

by Leslee Wainscott | May 8, 2024

Sales Myth #1: Great Sellers are Always “High Energy” It's a pervasive stereotype: successful salespeople are loud, extroverted, and always "on." But does this hold true? Not at all! Some of the best salespeople are more introspective and thoughtful. Why the Extrovert...