How to Make the Most Out of NPS Survey Results
SugarCRM
SEPTEMBER 5, 2019
Based on the completion of CRM events, your tailor-made surveys can be sent to those customers. Because it works on numbers, it gives you a clear picture of how many of your customers are detractors, passives or promoters. Numbers from Temkin research says that promoters are 4.2 What is a good Net Promoter Score?
30 
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