Explaining Customer Loyalty and IIoT Customer Retention

Babette Ten Haken

Explaining customer loyalty and customer retention for the IIoT ecosystem seems like comparing apples and oranges. How would IIoT customer loyalty programs differ/compare with traditional B2C customer loyalty programs? Customers may love you and be extremely loyal to you.

Insights on Outbound Conference in Atlanta

Pointclear

One of the presenters, Mike Weinberg, summed up the sentiment in the room: “Many in what’s called the Sales 2.0 These false pronouncements are having a severe negative impact on sales performance,” he said. Here is what I learned: Jeb Blount – Jeb is the bestselling author of eight books, including " Fanatical Prospecting " , and among the world’s most respected thought leaders on sales, leadership, and customer experience. And “ Sales Management.

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PowerViews with Dan Waldschmidt: Changing the Conversation

Pointclear

With his team at Waldschmidt Partners, Dan uses his EDGY Strategy to help sales teams exceed their goals. However, Henry Ford declared bankruptcy five times before redefining the automotive business and, along the way, modern manufacturing.

The Exploited and Expensive Myths of Motivation – Friday’s Editorial

Increase Sales

Experts, gurus and consultants speak, write, train and educate all about how companies and those in leadership positions must motivate their employees from the dock worker to the customer service representative to the sales person to any other employee.

Tips for Communicating Effectively with Sales Teams

Sales and Marketing

Author: Matt Brown, Senior Vice President of Sales, Lawson Products Salespeople are often described as extroverted with good social and communication skills. This means sales teams need more than a website to gather product and pricing information. A creative and consistent approach to sales team communication is important to ensure your sales team remains connected to your organization, motivated and producing measurable results.