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Insights on Outbound Conference in Atlanta


One of the presenters, Mike Weinberg, summed up the sentiment in the room: “Many in what’s called the Sales 2.0 These false pronouncements are having a severe negative impact on sales performance,” he said. Here is what I learned: Jeb Blount – Jeb is the bestselling author of eight books, including " Fanatical Prospecting " , and among the world’s most respected thought leaders on sales, leadership, and customer experience. And “ Sales Management.

Explaining Customer Loyalty and IIoT Customer Retention

Babette Ten Haken

Explaining customer loyalty and customer retention for the IIoT ecosystem seems like comparing apples and oranges. How would IIoT customer loyalty programs differ/compare with traditional B2C customer loyalty programs? Customers may love you and be extremely loyal to you.

PowerViews with Dan Waldschmidt: Changing the Conversation


With his team at Waldschmidt Partners, Dan uses his EDGY Strategy to help sales teams exceed their goals. However, Henry Ford declared bankruptcy five times before redefining the automotive business and, along the way, modern manufacturing.

The Exploited and Expensive Myths of Motivation – Friday’s Editorial

Increase Sales

Experts, gurus and consultants speak, write, train and educate all about how companies and those in leadership positions must motivate their employees from the dock worker to the customer service representative to the sales person to any other employee.

How To Use Specialization To Differentiate Your Business

Ian Brodie

Today’s video is the first in a short series on how to differentiate your business – specially tailored for service businesses. Second thing is that when you’re a service business in particular, differentiation on paper is easy.