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How to improve help desk support via knowledge management

Apptivo

Put simply, having a knowledge base to work from helps agents respond to and resolve issues faster. Keep it updated The toughest part of the knowledge base is creating one. This is even more challenging than creating a knowledge base. Make knowledge part of your team’s process 2.

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How Matt Ondrejko, VP of Global Marketing at Valmont Industries, is leading a digital transformation | Building Modern Sellers Blog Series

Showpad

The way we look at marketing as a partner to sales is to help drive the knowledge base into the customer’s hands—as well as increasing our brand awareness. . The post How Matt Ondrejko, VP of Global Marketing at Valmont Industries, is leading a digital transformation | Building Modern Sellers Blog Series appeared first on Showpad.

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Heavy Hitter Sales Blog: Are Top Salespeople Born or Made?

HeavyHitter Sales

Heavy Hitter Sales Blog. From this knowledge base, salespeople can predict what will happen and what they should do in light of what they have done in the past. Favorite Sales Blogs & Web Sites. (My Selling Power Magazine Blog. Subscribe to this blogs feed. Recent Posts. Top 7 Critical Sales Trends for 2012.

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How to boost sales strategy with a deal desk

PandaDoc

To further facilitate deal creation, a deal desk can utilize proposal management software to maintain a knowledge base, proposal templates, and information on past deals What is a deal desk? The post How to boost sales strategy with a deal desk appeared first on Blog.

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The Future Of Work Is Not About Where We Work From

Partners in Excellence

Where past revolutions have primarily impacted labor based jobs and enhanced knowledge based jobs. The current revolution is changing (I don’t think eliminating) knowledge based jobs. We are going through a massive revolution we often label, digital business transformation.

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How to maximize your deal desk process flow

PandaDoc

Proposal development : a deal desk applies best practices of an approval workflow , including the use of templates , a knowledge base, and automation tools. The post How to maximize your deal desk process flow appeared first on Blog. Use of PandaDoc services are governed by our Terms of Use and Privacy Policy.

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10 Activities to Perform Right in Your CRM

Hubspot Sales

For the sake of this blog article (and since there are dozens of CRMs on the market today) we’ll look at the activities you can accomplish with HubSpot , an all-in-one CRM for SMBs and enterprise companies that want a CRM that grows with them and eliminates friction. Create a knowledge base. Integrate with other tools.

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