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Cracking the Code: Secrets of a Thriving Sales Culture (video)

Pipeliner

Forward-Looking Metrics and Qualification: Andy introduced forward-looking metrics like “pick” or “buyer action.” I shared a revelation about being easy to do business with. online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! He is CSMO at Pipeliner CRM.

Video 52
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Virtual Selling Is Not The Same Thing As Digital Buying

Partners in Excellence

Of course, they are engaging sales people through virtual channels, but that’s an increasingly small part of how and where they spend their time in their digital buying journey. All indications show that trend is increasing, we now expect more than 60% of buyers prefer a Rep-Free experience. Buyers are struggling more!

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Driving Our Customers/Prospects Away!

Partners in Excellence

” We look for new channels or methods of engagement. At the same time, we see similar data on “buyer regret.” Too often, we see buyers buying not because of what we have done, but in spite of what we have done. We are driving buyers away! We have continuing debates about “Is cold calling dead?”

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The Digital Buying Journey Is Very Human

Partners in Excellence

We know customers spend more of their buying journey finding information in digital and other channels. I think, we may be losing sight of the fact, that despite the customer leveraging digital channels for much of the learning, it is still a very human process. And this is what all of us in sales need to think about.

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Opportunity Math……

Partners in Excellence

I think, “Why do we revel in achieving our quotas and scaling goals, when we could be doing so much more?” Yet most buyers are not engaging sellers until they are 85% or more through their buying journey! I’m constantly amazed as I look at performance of organizations. We are underperforming the potential.

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Why I’m So Optimistic About The Future Of Selling

Partners in Excellence

Where sales people used to be a primary channel for information and education about products/solutions, now customers can self educate through an increasing number of digital and other channels. Suddenly, I had a revelation (in my terms, a brain fart). But sales leaders and people seem to be doubling down on these efforts.

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The New (Breakout) Growth Formula: Customer Success + Predictive Sales

Sales Hacker

I’ve been guilty of this myself, trying to imagine who my buyers might be and what they want to hear — versus letting the data lead my decision making. They know what their buyer looks like… what his or her pain points are… why they’re buying… and other important details about their overall situation.