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The Hottest Trends in Inside Sales

Sales and Marketing Management

Author: Giuseppe D’Angelo Inside sales have never been hotter, and the sales field is experiencing considerable change. Much of this is due to the technology that is beginning to drive the sales process much the way it has driven marketing for the past several years. Increasing demand for skilled inside sales reps.

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Inside Sales Power Tip 140 – Study Buyers

Score More Sales

This brings me to the question – Are you studying your buyers to even KNOW what they like and don’t like? Understand the business your perfect buyers are in. Joining a LinkedIn group or other community where your buyers are can be a great start. Where else can you find information out about your buyer?

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Inside Sales Power Tip 151 – Speak WELL

Score More Sales

If you are not using the phone at least half of the time you are reaching out to buyers, then I hope you are using video conversations to a great extent. There are several reasons why e-mail alone is not the best strategy for you in connecting with potential buyers and following up with clients. Consider joining a Toastmasters group.

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Inside Sales Power Tip 138 – Confidence

Score More Sales

I talked about quick wins recently – whether your manager assists you or you do it on your own, find low-hanging opportunities you can bring to closure – buyers who are very close to buying, and gain the muscle memory of closing a deal in your newer role. CRAFT messaging that piques a buyer’s interest. Use the A.C.E.

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Inside Sales Power Tip 137 – Build Your Network

Score More Sales

What would be much more effective for me is to go to industry events that represent who my buyers are. It could be an annual event that comes to my city, or I may go once a year to a big event where all of my buyers’ industry counterparts meet up. If you don’t want to leave your desk, you can do this virtually too.

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10 Inside Sales Predictions for 2011

Pointclear

Comment on The Bridge Group's ten predictions for inside sales in 2011. No longer will the Inside Sales Rep be a “jack of all trades” Roles will be clearly defined and measured based on specific desired outcomes. There are many vendors competing in the Inside Sales arena for the same technology dollars.

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3 Things Inside Sales People Must Stop Doing Today – Contest

Score More Sales

We are adamant that if you are in inside sales (or outbound sales) you must STOP these practices immediately. If your sales leader thinks they are OK or that they work, please send them our way. Start by having interesting conversations with others there – instead of blanket emails to people connected to you in a group.