How to Adapt & Succeed When Pivoting to an Inside Sales Strategy

Sales Hacker

One of the professions that’s seen the most pandemic upheaval due to COVID-19 is outside sales. Fortunately, by leveraging a few inside sales best practices, outside sales reps can successfully pivot to remote sales. Reshaping Your Sales Process.

The Cycle Of Customer Loyalty: 8 Tips To Live By

Read on and learn how to build strong customer loyalty and gain a positive brand reputation for your business. RELATED: How to Transform Customer Service into a Sales Machine. In this article: What Is Customer Loyalty and Why Should You Invest in It? Establishing Excellent Customer Service to Build and Maintain Brand Loyalty. Commit to Earn Loyalty (Comments / Referrals). Fix All Issues to Earn Consumer Loyalty. Create Customer Loyalty Programs.


Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The Argument of Who Owns Customer Loyalty Continues

Increase Sales

Within the SMB world, the argument of who owns the customers loyalty continues to surface more and more. And now the question of customer loyalty rears its ugly head. Sales Training Coaching Tip: Customer loyalty refers to both internal customers (employees) and external customers (paying buyers). After all the customer loyalty is to our business and not to you!” However, our loyalty is to our salesperson. Loyalty just like trust is earned.

Lessons from the Inside Sales Leadership Summit 13

Score More Sales

It was a full day at Day 1 of the AA-ISP (American Association of Inside Sales Professionals) 5th Annual Leadership Summit in Chicago. I’m here with 450 others who live in the world of professional sales, and I feel like a kid in a candy store. Bob Perkins, AA-ISP Founder, and Larry Reeves, COO kicked off the 2 day event with the conference theme, Success Comes from the Inside. Bob shared research from their 2013 Inside Sales study.

Digital Transformation of Sales – Where Culture Meets Technology with Debbie Dunnam, Microsoft

Igniting Sales Transformation

Perhaps the biggest reason is that my guest, Debbie Dunnam , Corporate Vice President of Inside Sales at Microsoft, walks her talk. How did you get started in sales, Debbie? I always find it fascinating to learn how my guests end up in a career in sales. In Debbie’s case, she started in sales at General Motors selling auto parts to pay her way through college. Digital sales transformation requires a shift in mindset.

Why a Customer-First Approach Is Essential for Company Growth


A customer-first approach is essential for company growth, and sales reps that put the customer’s needs first are rewarded with loyal customers, industry credibility, respect and referral business. In terms of customer relationships, that first impression comes in the form of sales, and how salespeople handle themselves has lasting implications for the company. The Sales Incentive for Prioritizing Customer Needs. Sales sets the tone for the entire customer experience.

4 Forever Changes Transforming B2B Revenue Activities

Sales and Marketing Management

Author: TIM RIESTERER Sales training and enablement leaders, it’s time to level up. Buyers are searching for more information on their own. As a result, your content can’t be just a companion to a sales-led customer conversation?— All selling is inside selling.

How Sales Reps Are Hitting Quotas Without Hitting the Streets

Sales and Marketing Management

Author: Mark Kovac, David Deming and Sushant Khandelwal Virtual selling in business-to-business markets, often associated with inside sales, has carried a bit of a stigma within field-dominated sales organizations. Myth 1: Field sales reps sell primarily in person.

Quota 278

Prospect Development Program Jumpstarts Manufacturer’s Channel Sales


How many times have you lost a piece of business because the buyer didn’t know who you were? Few companies have the sales and marketing resources to adequately cover their markets. Surprising fact, research shows that 70% of B2B buyers find their vendors, their vendors don’t find them.). Cultivating loyalty among the current customer base is extremely important.

The Complete Guide to Sales Terms & Acronyms


Picture this: you’re in a sales meeting with your team, and everything is going smoothly. In the world of sales, there are many terms and acronyms that are unfamiliar to new employees, as well as seasoned salespeople. But since standing up and admitting your lack of knowledge during a meeting can be daunting, we put together a crash course on sales terms and acronyms to get you caught up on sales lingo! Sales Roles. Sales Development. Inside Sales .

4 ways that technology is giving sales pros superpowers in 2019


Not only do you want the customer’s attention—you want their loyalty too. First, your sales team needs to be great at identifying good prospects; second, they need some serious Jedi skills when it comes to closing the deal. In this post, you are going to learn some ways that technology is giving sales pros superpowers, allowing them to work more efficiently, close more leads and achieve better results. 1) The Ability To Reach More Sales Leads At Scale.

Video 40

Note To Sales People in 2017 — It’s Time To Up Your Game

A Sales Guy

If you’re a sales person and you give a s**t about your clients, your personal development, your career, and your company, then I have a message for you. In the past 15 years, there have been crazy advancements in the area of sales tools, from CRM’s that do just about everything except your laundry to data or insights applications that deliver a full dossier of your client’s life straight to your phone or desktop. Sales management is about leadership.

Transactional Versus Complex Selling

Partners in Excellence

” Often, there is some preening around those making the latter statement, thinking “Real sales people do complex deals!” The design win that created this opportunity may be a complex sale–more later.). For example, “commoditized” products are transactional sales, versus complex industrial/technology products are complex sales. In both cases, sales people create huge value with the customer by making the buying process easier.

Sales Hacker Recommends: 97 Best Sales Books for Peak Performance (2020 Update)

Sales Hacker

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you.

When Are We Going To Understand, It Really Isn’t About The Product!

Partners in Excellence

Selling has changed…… buying has changed… our products, services, solutions are commoditized… our value as sales people is being marginalized… selling is becoming about transactions… the needs for sales people is shifting…… and some articles imply the “death of the sales person,” with appropriate cheering from many sales weary buyers. But does that mean sales people are becoming less important?

Sales Hacker’s Top Sales Trends & Predictions You MUST Be Aware Of In 2018

Sales Hacker

The race to the 2017 finish line is in full throttle – While last minute closed deals are still trickling in, B2B organizations are researching how to shape next year’s sales strategy to align with the top sales trends that are expected to emerge in 2018. 2017 was a YUGE year in the world of sales, and we’re predicting that 2018 will be even bigger. Powerful buyer influence of software review sites like G2Crowd & Capterra. Sales Operations Guide

The ultimate guide to sales development


Marketing was responsible for building interest and generating leads and then sales would pick up the baton and close revenue. Meanwhile, sales has always been driven by quotas. With marketing asking why sales wasn’t following up on their leads and sales wondering if marketing even knew what a decent lead was, it became apparent that something needed to fill the gap. Enter sales development. Overview of sales development. What is sales development?


The Digital Sales Institute

This list of sales statistics to boost selling results can also be used to shape your sales strategy implementation. Sales statistics and data are factors now important in defining any selling activity or investment from social selling to inbound sales. Sales statistics are also critical for sales channel selection and how to drive deeper customer engagement. GENERAL SALES STATISTICS. billion online buyers in 2016.

Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey

Smart Selling Tools

Seismic , the market leader for sales enablement platforms, today announced the acquisition of Percolate, a leading marketing campaign orchestration and content management platform. Seismic, the market leader for sales enablement platforms, today announced the acquisition of Percolate, a leading marketing campaign orchestration and content management platform. Due to rapid changes in buyer behavior and expectations, non-personalized content is now an unacceptable marketing practice.

eBook 51

Best Sales Blogs: The Ultimate List of 55+ (Recently Updated!)

Lead Fuze

We have prepared the roundup of the best sales blogs just for you! These are the best sales blogs you need to be following to keep your sales blade sharp. Sales Hacker. The Gist: Tackling topics that shape the next generation of sales. G2 Crowd Sales Blog.