The Argument of Who Owns Customer Loyalty Continues

Increase Sales

Within the SMB world, the argument of who owns the customers loyalty continues to surface more and more. And now the question of customer loyalty rears its ugly head. After all the customer loyalty is to our business and not to you!” Loyalty just like trust is earned.

Lessons from the Inside Sales Leadership Summit 13

Score More Sales

It was a full day at Day 1 of the AA-ISP (American Association of Inside Sales Professionals) 5th Annual Leadership Summit in Chicago. I’m here with 450 others who live in the world of professional sales, and I feel like a kid in a candy store.

Digital Transformation of Sales – Where Culture Meets Technology with Debbie Dunnam, Microsoft

Igniting Sales Transformation

Perhaps the biggest reason is that my guest, Debbie Dunnam , Corporate Vice President of Inside Sales at Microsoft, walks her talk. How did you get started in sales, Debbie? I always find it fascinating to learn how my guests end up in a career in sales.

Why a Customer-First Approach Is Essential for Company Growth

Velocify

A customer-first approach is essential for company growth, and sales reps that put the customer’s needs first are rewarded with loyal customers, industry credibility, respect and referral business. The Sales Incentive for Prioritizing Customer Needs.

Stop Cold Calling and Start Lead Nurturing

B2B Lead Blog - Inside Sales

” I thought to myself, “It’s no wonder his sales team quit.” Begin by asking your sales team: What questions do your customers ask most often? Pass this content by your sales team, and ask them whether their customers would value it.

Prospect Development Program Jumpstarts Manufacturer’s Channel Sales

Pointclear

How many times have you lost a piece of business because the buyer didn’t know who you were? Few companies have the sales and marketing resources to adequately cover their markets. Cultivating loyalty among the current customer base is extremely important.

4 ways that technology is giving sales pros superpowers in 2019

Close.io

Not only do you want the customer’s attention—you want their loyalty too. First, your sales team needs to be great at identifying good prospects; second, they need some serious Jedi skills when it comes to closing the deal. 1) The Ability To Reach More Sales Leads At Scale.

Video 62

Transactional Versus Complex Selling

Partners in Excellence

” Often, there is some preening around those making the latter statement, thinking “Real sales people do complex deals!” The design win that created this opportunity may be a complex sale–more later.).

Note To Sales People in 2017 — It’s Time To Up Your Game

A Sales Guy

If you’re a sales person and you give a s**t about your clients, your personal development, your career, and your company, then I have a message for you. In the past 15 years, there have been crazy advancements in the area of sales tools, from CRM’s that do just about everything except your laundry to data or insights applications that deliver a full dossier of your client’s life straight to your phone or desktop. Sales management is about leadership.

Sales Hacker’s Top Sales Trends & Predictions You MUST Be Aware Of In 2018

Sales Hacker

The race to the 2017 finish line is in full throttle – While last minute closed deals are still trickling in, B2B organizations are researching how to shape next year’s sales strategy to align with the top sales trends that are expected to emerge in 2018.

Trends 105

The ultimate guide to sales development

Close.io

Marketing was responsible for building interest and generating leads and then sales would pick up the baton and close revenue. Meanwhile, sales has always been driven by quotas. Enter sales development. Overview of sales development. What is sales development?

Best 150+ Sales Tools: The Complete List (2019 Update)

Sales Hacker

It takes a lot to succeed in sales. And then, there are sales tools…. The human element of sales will never go away – that’s a fact. But here’s another fact: sales is HARD! There’s Plenty Of Fish (I Mean Sales Tools) In The Sea. Account-based Sales and Marketing.

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When Are We Going To Understand, It Really Isn’t About The Product!

Partners in Excellence

Selling has changed…… buying has changed… our products, services, solutions are commoditized… our value as sales people is being marginalized… selling is becoming about transactions… the needs for sales people is shifting…… and some articles imply the “death of the sales person,” with appropriate cheering from many sales weary buyers. But does that mean sales people are becoming less important?