Inside Sales vs. Outside Sales: Which Is Best for You?

Sales Hacker

One of the biggest decisions you can make when setting up your sales team is whether to focus primarily on inside or outside sales. They seem to be completely at odds, with one focused on clients with a high acquisition cost and high ACV (annual account value), the other focused on a high sales velocity. The truth is, though, that they’re just two sides of the same sales coin — and you likely need both in your company if you’re going to succeed.

Inside Sales vs Outside Sales

OutboundView

You’ll have sales leaders helping close deals. You’ll have outside salespeople prospecting or inside sales people helping close deals. Inside sales and outside sales roles have very different responsibilities. Let’s take a look at the two: inside sales vs outside sales, and see how they square up. . Let’s start with inside sales, as the rising stars in most sales organizations. .

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The Key Differences Between Inside Sales vs Outside Sales

Closer's Coffee

Here’s What You Need To Know About The Inside Sales and Outside Sales Roles. In soccer, the outfield players are positioned outside the goal area. As companies seek to grow their sales numbers it’s not always clear which sales approach to take. Inside sales vs. outside sales?”. This means about 4.43% of the population is in sales. Sales Representatives, Services – 2,046,120 ppl.

What is Inside Sales? Sales Enablement Defined

Showpad

Inside sales definition. Inside sales is a type of sales where representatives perform regular sales activities remotely rather than consistent face-to-face meetings. Inside sales relies greatly on technology, from mobile devices to CRM software and social media, to keep ongoing communication with customers and leads. With this shift in sales processes comes the increased popularity of inside sales across B2B organizations.

Inside vs. Outside Sales: How to Structure a Sales Team for Success

Hubspot Sales

Inside vs. Outside Sales. Inside sales reps often sell remotely, from an office base, while outside sales reps travel, brokering face-to-face deals. 47% of all salespeople work in inside sales, with 53% representing outside sales. Outside or inside sales? But, in today’s market, the two roles are blending -- and both have become a vital part of sales organization structure. It’s all sales.

What is Inside Sales (And Why Do You Need It?)

DialSource

At this point, there is no more discussion about inside sales vs outside sales and which is more optimal in terms of a company’s growth strategy. . No longer are businesses “experimenting” with the idea of inside sales — this method of selling is the new reality. .

9 Tips for Building an Inside Sales Force that Works

Sales Benchmark Index

In a recent post, I discussed 5 reasons sales leaders should consider inside sales. This post is for sales leaders looking for further education on inside sales. Or, maybe the current inside sales team isn’t attaining its goals. Here is a 30 minute webcast called Building Inside Sales for Growth. It provides 9 tips for building a successful inside sales force. The Advantages of Inside Sales.

How to Optimize Inside Sales Territories

Sales Benchmark Index

96% of organizations are increasing or maintaining their investment in inside sales last year. It is a good bet your SVP of Sales is implementing, expanding or considering an inside sales team right now. Are you prepared to optimize the investment in inside sales? (To To learn the latest on why insides sales is on the rise sign up for our Making the Number Tour here.). 4 Lenses to Optimize for Inside Sales Territories.

Inside Sales Power Tip 132 – Virtuality

Score More Sales

Some of the newest people to become inside sales reps are those who have left the field for now – perhaps forever. Many outside sales positions with fat travel accounts and face-to-face client meetings are slowly being switched over to inside positions. Thousands of outside rep jobs have even been eliminated. Learn to adjust to hearing changes in buyers’ tone, the rate of what they are saying, and actual word choices.

Your Customers Are Telling You to Reconsider Inside Sales

Sales Benchmark Index

This article is written for the Sales Executive who believes that listening to Customers is a great way to drive revenue growth. SBI conducted over 12,500 Buyer Surveys last year across 19 different industries. This research yields compelling insights into how Buyers want to engage with your sales force. The results are clear: your Buyers do not want to see you. By eliminating travel time, your sales force can become up to 150% more efficient.

Inside sales training: What is it? Why it matters? How to do it right.

Close.io

I hate to break it to you, but when it comes to inside side sales training, you’re going to spend less time reading and more time interacting with people. Investing in an effective inside sales training system within your company can pay amazing dividends. inside sales

Being Seen in an Inside Sales Job

Closer's Coffee

Look at any job description for an inside salesperson and there is something very important missing. Inside sales representatives work with customers to find what they want, create solutions and ensure a smooth sales process. Sales representatives might work to find new sales leads, through business directories, client referrals, etc. Inside sales reps are friendly, well-spoken and ready to close the deal.”.

How to Turn a Field Sales Rep Into an Inside Sales Rep (And Still Make Quota)

Gong.io

New sales model? Sales team temporarily grounded? There’s no shortage of reasons to make the case for moving outside reps to inside roles. Here’s what you – aka sales professionals – need to know to make the switch. . It’s the ultimate test to becoming a world-class inside sales rep. . Prospects use the first few minutes of a sales presentation to decide whether to pay attention or not. Bob Spina, VP of Sales, Strategic Accounts at Gong. #3

Leveraging Inside Sales

Pipeliner

A variety of industries use inside sales as a popular high-growth sales model. According to Harvard Business Review , 46 percent of high-growth tech companies are expanding through inside sales, as compared to 21 percent growing through outside sales teams. The reasons for inside sales (SDR/BDR) team growth vary, but one fact is clear: buyers seem to be fine with alternatives to face-to-face meetings.

Inside Sales Gains Prove Valuable to Bottom Line Revenues

Score More Sales

Last week, the American Association of Inside Sales Professionals (AA-ISP) met for their annual Leadership Conference, which was held this year in Chicago. Sales leaders and sales experts from around the world showed up to share the latest best practices, statistics, stories, and ideas to help Inside Sales gain even more credibility and professionalism. The teams we are working with are all remote sales teams. No more wasted sales calls.

How to Adapt & Succeed When Pivoting to an Inside Sales Strategy

Sales Hacker

One of the professions that’s seen the most pandemic upheaval due to COVID-19 is outside sales. Fortunately, by leveraging a few inside sales best practices, outside sales reps can successfully pivot to remote sales. Reshaping Your Sales Process. Ready to reshape your sales process, implement a few proven remote sales techniques, and become a remote sales expert? The Future of Outside Sales.

How the SVP of Sales Executes in the Enterprise

Sales Benchmark Index

Our guest on SBI TV is Stephen Mohan, SVP of North American Sales for XPO Logistics. Stephen has led several enterprise sales forces and is the perfect guest to discuss how to execute in the enterprise. To follow along, leverage SBI’s.

9 Tips for Building an Inside Sales Force that Works

Sales Benchmark Index

In a recent post, I discussed 5 reasons sales leaders should consider inside sales. This post is for sales leaders looking for further education on inside sales. Or, maybe the current inside sales team isn’t attaining its goals. Here is a 30 minute webcast called Building Inside Sales for Growth. It provides 9 tips for building a successful inside sales force. The Advantages of Inside Sales.

What is Inside Sales? The Definition of Modern-Day Selling

OutboundView

Sales organizations today are commonly organized in two groups, outside sales and inside sales. Outside salespeople are responsible for closing new business. Inside salespeople reach out to possible prospects and find new sales opportunities. Inside salespeople are also called business development representatives, or sales development reps. But what is inside sales, really? Short history of Inside Sales.

Inside sales – it is a new dawn and sales training needs to shine

Sales Training Connection

Inside Sales. When it comes to inside sales, put aside old visions of airplane hanger-size room filled with lots of salespeople making lots of sales calls using finely polished scripts. These rooms may still be around but inside sales has undergone a dramatic shift in the last several years. Inside salespeople are no longer just engaged in small commodity type sales or as backup for completing the secondary tasks of the outside sales group.

10 Reasons Why Inside Sales Will Displace Field Sales Teams by 2015

Pointclear

To read an excerpt from her latest book, Smart Sales Manager , click here. Today’s “new normal” sales landscape has sales leaders scratching their heads, wondering about the best way to structure their sales organizations. Should they keep their expensive sales duo: inside sales AND field sales? Or just go with inside sales? The following trends indicate that field sales teams are becoming extinct.

13 Consultative Sales Questions for the Inside Sales Professional

The Brooks Group

Consultative Selling for Inside Sales. Consultative selling is not just the domain of the outside sales professional. In fact, if your entire organization is not focused on assisting the buyer in discovering their needs before pitching the deal, you’re missing a critical component to your contemporary sales approach. If we can help you set your team up for consistent sales success, let’s start a conversation. Sales Culture Sales Training

Inside Sales Event Supports Art and Science of Selling

Score More Sales

There are usually a few events each year where this happens and in this case, it was Boston this week for the American Association of Inside Sales Professionals ( AA-ISP ). You cannot attend a full day event like this and not come away excited about the profession of inside sales, or as Forbes author and industry leader Ken Krogue calls, “Remote Professional Selling” . Linda Connly, Sr VP, Global Inside Sales / Midmarket at EMC gave a keynote talk.

A Career in Inside Sales – Survey Says Yes

Score More Sales

Just a few years back, we were unsure how many sellers there are out there, let alone inside sales professionals. Recently a paper came out called Inside Sales Market Size 2013 – published by the InsideSales.com Research Division with Ben Warner who ran and challenged the data. The highlights first, then more detail: Inside sales represents more than half of sales departments surveyed, and as an industry inside sales is growing faster than outside sales.

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Which Type of Sales Job Is Right for You?

Hubspot Sales

Just like Girl Scout cookies come in many different flavors, sales jobs are incredibly varied. Rather than learning from direct experience which type of sales job you love -- and which ones you’re ill-suited for -- use this comprehensive guide. What to Look for in a Sales Job. Before you can analyze a sales job, you need to know what to look for. This is to say: The industry you work in will determine the type of sales roles open to you, and vice versa.

The Silver Bullet for Sales Ops to Drive Revenue and Lower Costs

Sales Benchmark Index

I hear this lament often from Sales Ops leaders. The highest priorities on your plate are often about reacting to the sales team. Deploy or Expand Inside Sales. Deliver a silver bullet that will lower cost of sales. You’ll also give your field sales organization the time to acquire more new accounts. Done right, deploying or expanding inside sales will improve revenue and reduce costs. Inside Sales within the US has grown 24% since 2011.

Choosing the Right Sales Motion for Your Business (28 Real-World Examples)

Sales Hacker

The best sales teams don’t just sell — they keep customers happy and drive serious upsell, cross-sell, and expansion revenue. They do this by first identifying and focusing on the sales motions that are best for their product, team, and customer. Inside sales. Field Sales.

Coming Next – The Almost Indecent Haste to Get Inside

Jonathan Farrington

As 2011 meandered to an uneventful close with no sign of a significant upturn in global economic conditions, we reflected on a year of flat-line results during which 54% of front-line sales professionals missed quota (Source: Chally) Amidst all this depressing analysis of data, I was asked to predict out into 2012, and a small part of what I said was this …. Today’s breed of inside sales professional is bright, qualified, and well rewarded.

There is Always Room for a New Client

Score More Sales

When I was in my early years in technology sales, I had a great sales manager named Clarence Waters. Sure, he was old school, from Oklahoma, and maybe didn’t think I was as capable when I started in outside sales because I was a single mom (more on that later) – but he had some “Clarencisms” that still ring true some 25 years later. Buyers are on the web now looking for your goods and services.

How to Build a B2B Sales Team Structure

Zoominfo

On building a sales organization as sophisticated as contemporary B2B buyers …. waxes poetic about the buyer’s journey. The idea that the modern buyer is more empowered than ever, and procurement is enabled through endless sources of information about a particular product or space. Here’s a secret: Contemporary sales leaders are just as well equipped as their counterparts in procurement. How Do You Improve Retention Rates for B2B Sales Teams?

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The Trend That is Changing Sales - Harvard Business Review

HeavyHitter Sales

  My latest Harvard Business Review article titled The Trend That is Changing Sales was based upon in-depth research with over one-hundred vice presidents of sales at leading high technology companies and business services providers. Please click here if you would like to receive the full 29 page report on the latest sales organization strategies and key sales performance metrics. Twenty-one percent reported a shift from inside sales to a field sales model.

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CPQ Perspectives: Sales Management

Cincom Smart Selling

Our fifth and final installment of CPQ Perspectives focuses on the sales manager—those folks who oversee the selling operation. Sales management is full of challenges, and we can’t possibly touch on every issue that affects sales managers in this blog post. What matters to sales managers? Some are slanted to inside sales, others to outside sales. It’s apparent that sales management is not a job for those who are motivated by easy money.

What Is Sales? A Quick Guide

Hubspot Sales

The term, "sales", encompasses all activities involved in selling a product or service to a consumer or business. But "sales" means so much more for businesses. Companies have entire sales organizations comprised of employees that are dedicated to selling their products and services. Many sales teams are held to monthly quotas or benchmarks for closing deals and converting leads to customers, and sales careers are often fast-paced due to this. What is sales?

There are ONLY 4 Levers Sales Can Pull to Grow Revenue

A Sales Guy

It happens to all sales organizations at one time or another. This post is gonna lay the four areas CSO’s/Heads of Sales should be looking if their revenue is on the slide. When sales are down there are only 4 levers leadership can pull to improve sales.

The Rush to Get Inside

Pointclear

Jonathan Farrington is a globally recognized business coach, mentor, author, consultant and sales thought leader, who has guided hundreds of companies and more than one hundred thousand frontline salespeople and sales leaders towards optimum performance levels. He is the Senior Partner at Jonathan Farrington & Associates , Chairman of The JF Corporation and CEO of Top Sales Associates , based in London & Paris. Inside sales is now a career, not a mere stepping stone.

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22 Things We Learned About the Sales Industry in 2017

Hubspot Sales

Every year at InsideSales.com Labs, we dig through thousands of data points to identify how the world of sales has changed. Sales Org Structures Are Changing. Sales organizations are restructuring themselves to reflect the growing trend of buyers doing their own research before connecting with sellers. Our research showed the ideal sales organization structure includes an equal mix of inside sales representatives and outside sales professionals (50/50).

Appointment Setting: To Build or to Outsource, That is the Question

OutboundView

The ability of sales reps to consistently fill sales pipeline by finding new qualified opportunities proves a lot of benefits for a growing business. Building an inside sales team internally OR. Below is a quick breakdown of key considerations when either building inside sales internally or outsourcing sales development. Building an Internal Inside Sales Team. For B2B, building an internal inside sales team isn’t cheap.

Build a Bold, Data Infused Sales Strategy for 2013

Sales Benchmark Index

“Freedom lies in being Bold” – Robert Frost Are you consistently bringing bold sales strategy ideas to the VP of Sales? To be a world class Sales Operations leader, pick up the pace. Quantifying the potential impact for their sales leader. Register for one of our strategy sessions here to get in-depth knowledge on what the brightest Sales Operations leaders are doing today. Sales Operations Success = Insight + Execution. Develop Knowledge of the Buyer.

4 Trends That Will Improve Your Sales Effectiveness in 2019

Women Sales Pros

The world of sales is moving so rapidly it is hard to keep up. And, with the average 18-month turnover of sales leaders, it is more important than ever to know what levers to pull to improve effectiveness. Trend 1 – Smart Hiring The typical churn year over year in a sales organization is 25%. Bad hires are the number one reason for the failure of sales organizations. It’s not your bad sales process. Secondly, have a formal sales onboarding process.

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Sales and Marketing Strategy for Today: How to Enable Smart ABM in Turbulent Times

Sales Hacker

As a result, B2B sales and marketing teams are yanked towards inside sales strategies like account-based marketing and remote selling. Sales and marketing must banish silos and band together during this turbulent time. Sales Enablement Articles