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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. But what should a seller do after securing a new buyer? That’s to say, current customers will often spend more with your business than new buyers.

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4 Forever Changes Transforming B2B Revenue Activities

Sales and Marketing Management

Author: TIM RIESTERER Sales training and enablement leaders, it’s time to level up. Buyers are searching for more information on their own. As a result, your content can’t be just a companion to a sales-led customer conversation?— When buyers eventually do talk to your reps, those conversations will most often happen remotely.

B2B 199
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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. But what should a seller do after securing a new buyer? Retention Increases Customer Loyalty. This is obviously great news for sales reps!

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How to Adapt & Succeed When Pivoting to an Inside Sales Strategy

Sales Hacker

One of the professions that’s seen the most pandemic upheaval due to COVID-19 is outside sales. Fortunately, by leveraging a few inside sales best practices, outside sales reps can successfully pivot to remote sales. Reshaping Your Sales Process. And this can be a difficult adjustment to make.

Pivotal 79
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What Is the Real ROI of a Customer?

SugarCRM

Today’s buyer journeys are very different from ten years ago. Consider customer loyalty for a moment. First, you have to understand what drives customer loyalty. In a 2019 study , Gartner found that customer effort is the most significant measure in determining loyalty. But improved customer loyalty is only the beginning.

ROI 26
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Understanding Sales: A Total and Comprehensive Guide to Unlocking Success

Vengreso

This guide covers everything you need to know about sales, including important positions, methods, and tactics for success in our competitive industry. Short Summary Sales is the activity of exchanging products or services for payment, with the goal of building trust with your buyers. How are Sales Representatives Paid?

Hiring 40
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The Best Sales Glossary for Sellers

Mindtickle

Business Development Representative (BDR) A Business Development Representative (BDR) is a sales professional responsible for prospecting, qualifying, and generating new business opportunities for a company. BANT BANT is an acronym commonly used in sales to qualify and assess potential leads or prospects.