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15 CRM Statistics You Need to Know

Pipeline

As long as your business engages with customers, a CRM will give you the upper hand in improving your sales performance. That said, the services industry ( 32% ), such as real estate , agencies, and construction companies, contribute to the biggest users of CRM by industry, followed by manufacturing and IT businesses (both with 13% share).

CRM 52
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Right Now in Sales, Size Really Does Matter!

Jonathan Farrington

. – Understanding the customer’s agenda, buying cycle and best interests. Beyond a superficial reading of immediate customer needs, salespeople must gain a deeper understanding of both the buyer’s long-term goals and the overall business climate. • General Customer Care Customer Focus Customer Service'

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Whale Hunting Part I - The Rate of Decay

Tony Hughes

Don't answer your email, construct an RFP response, work the web leads or build that 55 slide presentation with your NASCAR slide. Don't do anything until you've identified, targeted, followed up with, cold-called or connected with on LinkedIn – at least 5 dream customers before lunch. If we get there in my lifetime, I'll eat my shoe.