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15 CRM Statistics You Need to Know

Pipeline

year-on-year (YoY) growth of CRM adoption According to Gartner, at the end of 2017, the revenue of CRM overtook the place of database management systems (DMBSs), making CRM the largest software market in the world. Then, in 2018, with 16% growth, CRM easily became one of the fastest-growing software and leads the market until today (2023).

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How to Build Value in Sales: Strategies for Success

LeadFuze

Surveys: Online survey tools like SurveyMonkey let you ask all the right questions and get all the juicy details. Social Media Stalking: Tools like Hootsuite let you eavesdrop on your customers’ conversations. Our software helps with lead generation and sales prospecting. Take LeadFuze, for example. Huge improvement.

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Quote Configurator Answers the Question: How Much Does It Cost?

Cincom Smart Selling

The pricing question can come up at any time during the buy cycle, and it can even come up outside of a buy cycle. Many times (particularly during the tire-kicking phase of a real buy cycle or perhaps in a discussion with an existing customer) there will be a request for a ballpark quote. The Ballpark Quote.

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An Open Letter to Social Sellers Everywhere

Tony Hughes

Apps that filter Twitter give you context, then you're being strategic with the tool from firehose to laser. The 57% statistic on 'buying cycle' by CEB is a bit of a red herring because great sellers know they can uncover demand or even create it in any economy. To use these constructs powerfully requires responsibility.