This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Call Monitoring Remove Customer Service Remove Education Related Topics
Tools Marketing Training Prospecting Sales Outsourcing Services Sales Technology Inbound Outbound Small Business More Related Topics >
article thumbnail

Training Talks—The Future of Contact Centers: A Chat with Fred Stacey

Lessonly

AUGUST 6, 2019

That’s why we decided to create Lessonly’s Better Work Guide to Customer Service Training. With a background in call center leadership and consulting, Fred has experienced the evolution of customer service. For example, when leaders do live call monitoring, they need to listen for inflections in voice and tone.

Outsourcing Services 32
Outsourcing Services Training Customer Service Call Monitoring 32
article thumbnail

Best Business Phone Systems: 35+ Tools to Keep You Smilin’ and Dialin’

Sales Hacker

AUGUST 15, 2018

Innovative leaders even know how to find the most affordable services without compromising on quality and customer service. But even as technology has changed, the need for a way to make voice calls still remains. And it’s no longer sufficient to have desk phones that only make phone calls. Customer service.

System 42
System Tools Ideal Customer Profile Enterprise 42
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 390,000+ Insiders by signing up for our newsletter

About
Webinars
Awards
About
Editions
Webinars
Awards
Editions
Topics
LinkedIn Twitter
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024