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Activating Your Virtual Sales Force: Inspire, Educate and Connect Your Sellers Remotely

Sales and Marketing Management

Since we can’t bring our sellers together, how do we continue to inspire, connect and educate them in a purely virtual world? Many sales organizations have pivoted to virtual events rather than simply canceling major sales events. These back channels help bring teams together and allow for easy questions and answers on new topics.

Education 194
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Keep Your B2B Sales & Sanity Intact During the Coronavirus Outbreak

Sales Hacker

Make sure your employees are fully educated about COVID-19, from symptoms to safety guidelines. Create a response team that would assist you in monitoring your sales channels, your employees’ welfare, and contingency plan. You should track all of your sales channels and know which one you can shut down without hurting your business.

B2B 135
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TSE 1304: How To Generate Interest In Lost Opportunities

Sales Evangelist

With changes happening in the TSE organization and the pandemic,however, they didn’t get to use the software as much and canceled the service. In this case, Donald was already a customer but canceled the service to focus resources on more immediate needs. Due to Covid-19, the software company wasn’t doing too well.

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Executive Interview:Tom Pisello of @Mediafly

SBI

Evolving to deliver good CEx, means sales enablement elevating sellers to be able to: Diagnose – help buyers understand what ails them, including educating the buyer on what good looks like, uncovering hidden issues, and benchmarking against competitors.

ROI 108
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Five years in customer experience at Nutshell

Nutshell

A small sample of what we get to see every day in our #madprops Slack channel. One of my earliest attempts to do this was the creation and internal sharing of a cancellation report. If we can prevent questions or issues by providing education up front, we’re helping our customers be more successful, more quickly.

Customer 108
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14 Days To Fail—Where Trial Periods Go Wrong And How To Fix It

Crunchbase

There are several different free trial models, from freemium versions to those requiring credit cards that get charged automatically if not canceled. Once properly onboarded, it is critical to combine education with your sales pitch to close the deal. Common reasons free trials don’t work.

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16 Technology Trends Shaping eCommerce in 2020

Hubspot Sales

Businesses have had to evolve quickly with trade shows, events, and in-person sales meetings being canceled for the foreseeable future, likely throwing a wrench in many 2020 sales and marketing strategies. If the first few months of 2020 have taught us anything, it’s that uncertain times can call for quick pivots to sales and marketing plans.

Trends 145