Are Cancelled Appointments Really a Complete Loss?
The Sales Hunter
JULY 31, 2012
A prospect or customer cancels an appointment. Sure, but you don’t have to view cancelled sales calls as lost opportunities. ” If a customer cancels an appointment, the last thing you should assume is that you lost the sale. Rather, consider the cancelled appointment as an event you can leverage before your next appointment. It’s happened to every salesperson at one point or another. Frustrating, right?