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How To Boost Client Retention – Without Customer Service or Account Reps

Sales and Marketing Management

That means marketers, sales professionals, operations people, and analysts all work in tandem to interact directly with customers – eliminating or greatly limiting involvement of customer service or account representatives. Put your whole team in a customer-facing role. Let me explain each one.

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Rethinking the Value of Customer Service

SugarCRM

Seeing how far customers could be pushed before they’d cancel a service or move to a competitor was often acceptable. If a customer registers a complaint, it’s not the end of the world. Usually, the more problems are solved by customer service, the more likely it is for customer engagement to increase.

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10.5 Attitude Buster Remedies | Sales Training | Leadership.

Jeffrey Gitomer

Online Training. Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , building trust , business social media , corporate sales training , customer service , customer service training , gitomer , jefrrey gitomer , sales blog , selling skills. Hire Jeffrey.

Remedy 334
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Is Your Quota Set Too High? Sales Training | Leadership Training.

Jeffrey Gitomer

Online Training. Filed Under: Attitude , Overcoming Objections , Sales , Sales Management Tagged With: corporate sales training , customer loyalty training , customer service training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , selling with social media.

Quota 234
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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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It's not about RESPONSE. It's about PREVENTION. | | Sales Training.

Jeffrey Gitomer

Online Training. Speak Your Mind Cancel reply. Customer Loyalty. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? It’s not about RESPONSE. It’s about PREVENTION. Gitomer | August 10, 2011 | 1 Comment. Tweet Share You go through your ENTIRE one-hour, amazing sales presentation. You nailed it. SO TRUE Thanks!

Hiring 297
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The pizza philosophy. What toppings do you offer? | Sales Training.

Jeffrey Gitomer

Online Training. Filed Under: Attitude , Customer Loyalty , Generating Referrals , Sales Tagged With: attitude training , building trust , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales leadership , sales skills. . -->. Speak Your Mind Cancel reply. Customer Loyalty.

Hiring 268