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COVID-19 churn prevention: Your customers are cutting costs. Don't just let them cancel.

Close.io

First, it’s important to remember that you can’t stop every customer from canceling your service or software. But remember this: Just because your customers haven’t reached out to you yet, doesn’t mean you’re not on their list of things to cancel. Either way, they can downgrade instead of canceling. Remove inactive seats.

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My Most Popular Sales Article of the Last Ten Years

Understanding the Sales Force

I make minor modifications to the article each year as current trends, best practices, and recent data dictate. Last year, The Boston Ballet cancelled their performance of the Nutcracker but we will be in attendance month and look forward to continuing the tradition. Please enjoy the article and share it.

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How to Boost Sales with Buyer Intent Data

Crunchbase

While pay-per-click ads and cold outreach are popular methods for generating leads — the future of lead generation lies in buyer intent data. By mapping out your prospects’ behaviors and capturing their interest, buyer intent data offers insight into your potential leads. What is buyer intent data?

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8 of the Most Difficult Types of Prospects (& How to Deal With Them), According to Real Sales Leaders

Hubspot Sales

Support your recommendations with firsthand or industry data that demonstrates the feasibility and potential impact of the investment.” Look for concrete signs that they are motivated to act, not just gather data. “If How to Handle Them: Implement cancellation policies with empathy. You can also present evidence-based insights.

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7 Must-Have Automated Documents for Sales Success

Data accessibility aside, teams continuously struggle with manual processes for document generation. Companies are increasingly implementing technology to bring efficiency to their workforce. Learn why automating your documents is key to sales success.

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4 Types of Customer Data and How to Collect Them

Nutshell

There’s more to customer data than just names and emails. When it comes to customers interacting with your brand, be it through social media or browsing your website, you must understand the types of customer data you’re collecting and how you can leverage it for the benefit of your business. Why is customer data important?

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15 Best Sales Lead Databases for 2023

Lead411

We will briefly explore their top features, including intent data, data accuracy and support as well as highlight the pros and cons of each sales lead database platform. Offers intent data and advanced lead scoring to identify leads showing buying signals. Provides intent data to identify leads showing purchase intent.