COVID-19 churn prevention: Your customers are cutting costs. Don't just let them cancel.
APRIL 8, 2020
They’re making lists of software and services deemed nonessential, and sending them to the chopping block. Is your company on the list of software or service your customers are planning to cut loose? First, it’s important to remember that you can’t stop every customer from canceling your service or software. What do their marketing channels and social media look like? Right now, your customers might be considering whether or not your software is essential.