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5 Core Lead Management Features Your CRM Needs

SugarCRM

Our previous blog post discussed the core CRM features for sales automation. In this blog post, we’ll touch on the key features of lead management within a CRM. So, let’s dive into the lead management features that can make or break a CRM. This includes simple execution and tracking features.

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How Casabaca Toyota Leveraged Digital Transformation to Drive Customer Experience

SugarCRM

Casabaca Toyota was able to achieve this with the help of SugarCRM. In its first implementation of SugarCRM, the company was able to digitize these processes to conduct simple activities like collecting data and sending invoices. . CRM manager, Casabaca Toyota. Realizing ‘Manual’ Should Only Apply to The Cars They Sold .

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Is Net Promoter Score (NPS) still a relevant success metric?

SugarCRM

In this way, NPS may not necessarily be a direct influencer of business success, but it’s certainly a relevant indicator of future prospects. . Leveraging NPS Metrics with Customer Relationship Management (CRM) Tools. appeared first on SugarCRM. The post Is Net Promoter Score (NPS) still a relevant success metric?

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Eden Exchange: Creating a Single Source-of-Truth for Sales Teams

SugarCRM

In Eden’s exchange case, the company needed to also streamline their customer’s operations without running into too many technical requirements. Accelerating Opportunities without the Technical Hassle As Eden Exchange researched solutions that could integrate with their tools, they found SugarCRM.

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How Marketing Content Can Help Drive Sales

SugarCRM

Marketers mainly focus on strategies to turn prospects into customers, while salespeople focus on what tactics they can use to turn the negotiation in their favor. To get in the same boat as your sales team, you will have to focus on developing a content strategy that supports sales in key moments of prospect interactions.

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How to Build a Marketing Strategy in Alignment With Sales Goals

SugarCRM

But in the digital, work-from-home area, this might mean Zoom calls, instant messages, texts, emails, and in-app notifications within common software like CRM. Case studies from current, satisfied customers to help support new deals. customers, prospects, researchers). Customer Relationship Management (CRM).

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Business Development – What Is It and How Does Marketing Automation Help?

SugarCRM

Your channels are packed with high quality content, from thought leadership blog posts to educational videos, eBooks, and Case Studies. . Michelle Workman, head of the Business Development at SugarCRM emphasizes how essential Lead Scoring is. Besides, your marketing automation platform helps you effortlessly nurture leads.