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Case Study: How the Right Sales Methodology Can Change Your Business Overnight

Miller Heiman Group

SSwP also helps sellers change how customers perceive their objectives and empowers them to create solutions together with their clients, earning the right to engage with their buyers earlier in the sales cycle. Investing in perspective can change your business nearly overnight—like in this case study from one of our manufacturing clients.

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Marine Instruments: Optimizing Customer Service

SugarCRM

Today, all departments within the company share a unified view of the customer and have more context into interactions, accurate forecasting, and pattern recognition, which helps them accelerate their efforts at an organizational level, paving the way to efficient and sustainable business growth. Download our case study here.

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Customer Experience vs Customer Service: What’s the Difference and Why It Matters

SugarCRM

So, how do you keep customers happy? What matters more—customer experience or customer service? Both customer service and customer experience matter when providing excellent interactions with your customers. Why is Customer Experience Important?

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Enterprise Lead Generation: What, Why, And How?

Zoominfo

You Need A Lot Of Resources: Once you’ve won a deal, you need to make sure that you have the team and infrastructure in place to manage them effectively as a customer. Larger companies will need extensive onboarding and customer service to make sure things go smoothly. Create Case Studies To Demonstrate Value.

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9 Can’t-Miss Customer Service Conferences in 2019

Lessonly

Instead of just reading the next best-selling book or checking out another “latest trends” report, customer service conferences provide an unparalleled opportunity to learn exclusive and valuable knowledge. The series provides the opportunity to learn how to take your customer service to the next level, regardless of the channel.

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“Mastering Customer Complaints: An Effective Guide to Delight Your Customers”

Apptivo

Unforgettable Customer Service: Real-Life case studies of Effective Complaint Handling 3. Scenarios’ on How to handle customer complaints effectively 4. Proven Impacts of effectively handling customer complaints In today’s highly competitive business landscape, customer satisfaction is paramount.

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A Guide to Enterprise Lead Generation

Zoominfo

You Need A Lot Of Resources: Once you’ve won a deal, you need to make sure that you have the team and infrastructure in place to manage them effectively as a customer. Larger companies will need extensive onboarding and customer service to make sure things go smoothly. Why Do You Need An Enterprise Lead Gen Strategy?