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Leveraging Professional Certification to Elevate Your Career in Sales & Marketing

SMEI

Use Certification as a Trust-Building Tool: Share a brief success story or case study where your certified skills played a key role in achieving results, thereby building trust in your capabilities. From planning and personnel management to revenue growth and customer service, I can always count on the SMEI principles to guide the way.

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The 5-Step Formula for a Reliable Sales-To-Service Handoff Process

Sales Hacker

When we succeeded, it was because of the process and close communication we built between sales and customer service. It takes both of these teams, working together, to design and consistently execute a handoff that sets customers up for long-term success. For these scenarios an on-site product training can be a great idea.

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AI in Sales Management…is just getting started

Sales 2.0

New traffic pattern data enabled model training to reduce time-to-destination. The goal was to save time, actually, so they provide real-time, adaptive guidance… and they measure how long your drive takes in reality, to further train their models. Waze “changed the game from shortest distance to shortest time”.

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Whale Hunting Part I - The Rate of Decay

Tony Hughes

Recently, a CEO argued for the end of selling and how customer service agents could handle it all. I would love a case study, perhaps I'm wrong (but I doubt it.) I do this every day and train groups and CXOs to look at their book of business and territory mapping in this novel way. Please hold me to it!