Lessonly

FEBRUARY 4, 2019

Instead of just reading the next best-selling book or checking out another “latest trends” report, customer service conferences provide an unparalleled opportunity to learn exclusive and valuable knowledge. The series provides the opportunity to learn how to take your customer service to the next level, regardless of the channel.

Customer Service 35

Customer Service Conference Customer Education 35

PandaDoc

APRIL 3, 2023

Training your team requires providing them with more than a manual and a few workshops before sending them out into the field. Choose stories and case studies that show examples of what worked, what didn’t, and how the process works from start to finish (from first contact, through closing a deal, all the way to follow-up).

Training 98

Training Hiring Construction Case Study 98

PandaDoc

OCTOBER 3, 2023

Run workshops or surveys to understand the daily challenges of your team members. Read user reviews and case studies to learn real-world pros and cons. Shortlist tools that align with use case requirements have favorable reviews, and fit budget constraints. Start by conducting a thorough audit of your sales process.

Lead Rank 52

Lead Rank Sales Process Lead Scoring Outsourcing Services 52

Factor 8

AUGUST 3, 2017

Because our training actually gets reps on the phones live during training raking in the results and money while in the workshop. Not field sales you guys, not customer service. BDR/SDR teams, Acquisition reps, Account Managers, ISE’s Customer Success. If you’ve said this to a group of reps, you get us. Love the energy?

Hiring 39

Hiring Inside Sales Ideal Customer Profile Energy 39

Leading Results Rambings

OCTOBER 15, 2013

All consumers, business or personal, go through the process of getting to know, like, and trust your organization or team before they will try your products/services and buy from you. Testimonials and case studies from your current clients are a key component in building trust. So what to do? And the list goes on.

Ideal Customer Profile 68

Ideal Customer Profile Lead Rank Lead Scoring Lead Generation 68

Customer Centric Selling

SEPTEMBER 20, 2013

Instead,they produced case studies from top clients. They changed their messaging to focus on customer care. They picked up 2 new clients in Q3 that were drawn to the customer service approach. Take a look at the sales training workshops available to you and improve sales performance.

Sales Tools 45

Sales Tools Tools Training Collateral 45

Allbound

SEPTEMBER 12, 2018

They also include testimonials and case studies from existing partners on their site, to boost trust and engagement with potential partners. Key Takeaway: Case studies and testimonials from existing partners can help encourage potential partners who might be on the fence to join your partner program.

Commission 112

Commission Referrals Hubspot Marketo 112