Hubspot Sales

OCTOBER 29, 2017

Whether you and your team need some bite-sized instruction, a full course correction or just a bit of motivation, there’s a wide variety of YouTube sales training channels that can help you. You'll find a short description of each channel as well as a few examples of especially informative or entertaining videos from each.

Channels 111

Channels Video Training Hiring 111

Zoominfo

MARCH 27, 2018

A quarter of Millennials are fully engaged customers, and their engagement is highly dependent on technology ( source ). Customer service interactions over Twitter have increased 250% in the last two years ( source ). On average 29% of B2B customers are fully engaged ( source ).

Customer 196

Customer Consumer Channels Customer Service 196

Lessonly

JUNE 1, 2018

John’s customer service team is experiencing some growing pains. They’re quickly scaling and serving more customers than ever before. Customer service leaders, like John, have to make sure their teams adapt to what customers are looking for and understand their demands to ensure they’re meeting—and exceeding—these preferences.

Customer Service 20

Customer Service Scale Customer Enterprise 20

Zoominfo

JANUARY 12, 2021

The core question B2B social media marketers should be asking themselves is: “how does my social media strategy support business objectives?” Instead of existing customers having to go call a customer service line, they can simply direct message a company and get a speedy response.

Social Media 100

Social Media Media Strategy Benefit 100

Mindtickle

MAY 14, 2016

Recently, I found myself having similar conversations about how to manage channel partners with several customers from very different industries. The customers were in retail, technology, and hospitality respectively, but they each had similarities in the way they dealt with these partner relationships.

Channels 52

Channels Strategy Lead Rank Retail 52

Mindtickle

MAY 14, 2016

Recently, I found myself having similar conversations about how to manage channel partners with several customers from very different industries. The customers were in retail, technology, and hospitality respectively, but they each had similarities in the way they dealt with these partner relationships.

Channels 52

Channels Strategy Lead Rank Retail 52

Partners in Excellence

MARCH 14, 2024

In implementing sales, marketing, and customer service strategies, go back to the fundamentals, execute them with perfection. Do we have the most effective and efficient channels to reach the customers? Are we calling on customers that have a real need to buy and are funded? Keep it simple, go back to the basics.

Face-to-face 114

Face-to-face Lead Rank Lead Scoring Churn 114

Zoominfo

OCTOBER 5, 2021

Examples include: Customer Relationship Management (CRM) Data: Leverage information in your internal customer or contact database , which pulls data from various marketing channels, such as email subscriptions or landing page signups. Examine the channels you use to collect and store data. economy an estimated $3.1

Data 130

Data Marketing Scale Analysis 130

Apptivo

MAY 31, 2022

What is customer relations? Who is responsible for customer relations in a company? Why is customer relations important? Customer relations vs Customer service. Steps to take to build lasting customer relations. 5 Tips to improve customer relations. Customer relations vs Customer service.

Relationals 52

Relationals Customer Lead Rank Lead Scoring 52

Zoominfo

JANUARY 11, 2021

It’s your responsibility to connect with potential customers — and show them information that will shorten their buying process. With a solid lead gen strategy in place, your B2B customer will see your posts on their preferred social media channel — like LinkedIn, Twitter, or Instagram. Goodbye, objections.

Customer 130

Customer Social Media Top of Funnel Loyalty 130

Zoominfo

JANUARY 11, 2021

It’s your responsibility to connect with potential customers — and show them information that will shorten their buying process. With a solid lead gen strategy in place, your B2B customer will see your posts on their preferred social media channel — like LinkedIn, Twitter, or Instagram. Goodbye, objections.

Customer 130

Customer Social Media Top of Funnel Loyalty 130

Salesmate

SEPTEMBER 15, 2021

I will also add… ‘effective’ can be a relatively subjective term and it’s important for businesses to identify right off the bat what their true social media goals are so that they can take an objective look at what effective means to them and if they are indeed successful. Every industry, organization, and channel is going to be unique.

Social Media 98

Social Media Media B2B B2C 98

PandaDoc

APRIL 25, 2023

It includes a thorough analysis of the customer segments , including their demographics, psychographics, and buying behavior. The plan also outlines the sales channels that will be used to reach these customers — such as online marketplaces, social media, or brick-and-mortar stores.

Examples 52

Examples How To Hiring Segment 52

Sales and Marketing Management

SEPTEMBER 24, 2017

Digital selling yields the best results when companies offer consistent experiences across all channels, including brand image, media releases, client presentations, customer service, and product engagement. Sure, the approach and tone might vary based on the audience, but B2B buyers behave quite similarly to B2C consumers.

Strategy 166

Strategy B2C Top of Funnel Sales Qualified Lead 166

Zoominfo

FEBRUARY 7, 2023

There are various stakeholders, priorities, markets, and channels to align, and the right mix for your business may not always be clear. Inbound sales are when customers initiate contact with your business to inquire about the product or service you sell. When developing a sales strategy, many leaders aren’t sure where to begin.

Strategy 130

Strategy Lead Rank Lead Scoring Hiring 130

BuzzBoard

FEBRUARY 28, 2024

Coupled with a dedicated commitment to exceptional customer service, this can build a loyal client base for small agencies. It requires passion, insight, and a profound understanding of clients’ needs and business objectives. Regular interaction, personalized services, and open communication channels are essential.

Loyalty 52

Loyalty Outsourcing Services Scale Lead Rank 52

Smooth Sale

MARCH 14, 2024

Next, set your unique value proposition, target market, and business objectives. Use digital marketing techniques and social media platforms to reach a larger audience and market your goods and services. Analyze your sector in depth, considering competitive dynamics, consumer demographics, and market trends.

Outsourcing Services 91

Outsourcing Services How To Hiring Demographics 91

Pipeline

MARCH 12, 2024

Here are 5 more other reasons: Unity: your sales, marketing, and customer service teams will all be on the same page, no more departmental silos. If one sales rep runs into a new objection, the team can work together to defuse that objection, improving the organization’s close ratio overall.

CRM 52

CRM Lead Rank Top of Funnel Strategy 52

Zoominfo

APRIL 17, 2019

The objective of the standard sales funnel is simple: guide prospects from the top of the funnel to the bottom, as efficiently as possible. The funnel model encourages businesses to fill their own sales funnel with as many customers as possible. Unfortunately, this objective often results in a quantity-over-quality mindset.

Top of Funnel 228

Top of Funnel Funnel Lead Rank Sales Qualified Lead 228

Salesmate

JULY 8, 2020

They are: Basic Targeting: understanding who you are targeting and where you can find leads Sales Channels: determining which is the most effective sales channel to acquire leads Conversion Rate Optimization: improving the messaging you use and your approach to push more potential leads into your sales pipeline.

Pipeline 126

Pipeline Top of Funnel Negotiation Proposal 126

Highspot

FEBRUARY 25, 2024

Shifting Customer Expectations Digitized selling has changed customer-business interactions. Modern customers expect personalized, connected experiences across multiple channels, from online to in-person. This creates complexities for companies that are not easily solved.

Sales Operations 52

Sales Operations Forecasting Incentives Incentive 52

Hubspot Sales

NOVEMBER 28, 2023

A survey revealed that less than half of the brands feel they have successfully integrated the necessary elements — tech, metrics, customer journey mapping, team alignment, data, and channels — for optimal digital engagement. Regular meetings where both teams discuss their objectives, KPIs, and deliverables are great for this.

Lead Rank 99

Lead Rank Top of Funnel Marketing Qualified Lead Ideal Customer Profile 99

Highspot

JULY 6, 2023

Sellers must know your company and product, understand the market, give good presentations, handle objections, use tech tools, manage time, and build strong relationships. Strong leaders inspire their teams, set clear objectives, and strategize effectively. But how do you ensure your team has the right skills to thrive?

Face-to-face 52

Face-to-face Negotiation Sales Methodology ROI 52

Apptivo

DECEMBER 26, 2022

By nurturing leads with communication that addresses How and When, with an objective of creating urgency, speeds up the Sales cycle helping salespersons to close faster. Do case studies and user stories that will provide valuable insights to both businesses and customers on the actual value transfer that happens. Build your lists.

Lead Nurturing 52

Lead Nurturing Campaigns Lead Rank Lead Scoring 52

LeadBoxer

JULY 18, 2021

Set your objective. Clear objectives will guarantee that the map is beneficial to your sales process. Using Your Customer Journey Maps. Ideally, you will have a customer journey map for each lead. This data is important for providing an excellent customer service experience.

Lead Generation 52

Lead Generation Lead Rank Sales Qualified Lead Lead Scoring 52

SBI Growth

MAY 1, 2013

Customer service handles the few inbound leads and hands them off directly to sales. Changing sales perception of marketing was a must have objective. Partner or Channel Marketing. The analysis reveals significant gaps. She knew the team had gaps but she wanted a complete analysis before rebuilding. Demand Generation.

Outsourcing Services 296

Outsourcing Services Marketing Demand Generation Agencies Demand Generation 296

Hubspot Sales

JUNE 29, 2023

Trust also helps you end objections like, “I want to think about it,” “I would like to talk to my business partner,” or “I don’t have the budget for this.” Be sure to attend events early so you can meet the organizers, connect with them, and follow them on their preferred social media channels. Image Source 2.

Insurance 94

Insurance Insurance Salary Policies 94

Sales Hacker

JUNE 3, 2021

Serving each group also differs because their objectives and sales processes are different. B2C clients are buying a product or service directly from you, which in most cases is for their own use. Customer support team is added to the same CRM account. Multi-channel support. How do B2C and B2B clients differ?

B2C 74

B2C CRM B2B Ideal Customer Profile 74

Apptivo

AUGUST 17, 2023

How to Make the Most of AI in CRM Discover practical ways for maximizing AI’s potential in the CRM journey and raising the bar on customer interactions. Identify Key company Objectives Clearly outline company goals as well as particular CRM areas where AI can provide value.

CRM 52

CRM Lead Rank Sales Qualified Lead Lead Scoring 52

Zoominfo

SEPTEMBER 5, 2018

Examples include: CRM data: A business’s internal customer or contact database contains information obtained through various marketing channels, such as email subscriptions or landing page signups. Company feedback: Any customer-facing employees are a valuable resource as they communicate directly with your customers and prospects.

Marketing 140

Marketing Scale Analysis Face-to-face 140

Miller Heiman Group

AUGUST 1, 2019

For companies that have prioritized customer success, they know that service teams touch existing customers 10 times more than salespeople. The key is to identify which objectives you want them to be accountable for, so you can create a development plan to build the skills necessary to achieve those goals.

Top of Funnel 63

Top of Funnel Customer Loyalty Customer Service 63

Sales Hacker

JUNE 26, 2020

A spike in customer service issues. Organizational crises happen when companies don’t live up to customer expectations. Ensuring excellent customer service via software and your employees. Developing strong customer relationships and communication channels. Define Your Objective.

Webinar Metrics 71

Webinar Metrics Strategy Government Channels 71

Pipeliner

APRIL 20, 2023

Provide actionable solutions and demonstrate how your products or services can help alleviate these pain points. Be Informative and Unbiased Ensure that your content is objective and informative, avoiding overt sales pitches. Live chat Offer live chat support to assist customers in real time with their inquiries.

Trends 52

Trends Social Media Marketing Media 52

Jeffrey Gitomer

OCTOBER 28, 2011

I wanted to channel that energy, harness that energy, and direct it toward a sales prospect. My objective when I was first learning how to sell is the same as it is today: be the best in the world. Customer Loyalty. Overcoming Objections. Why would I waste that energy on having lunch with co-workers? Share this Post.

Hiring 181

Hiring Social Media Loyalty Energy 181

Apptivo

JUNE 8, 2023

Instead, organizations should employ a range of ways and channels to capture the attention and interest of various consumer segments throughout the sales process. Imagine an engaging experience in which potential customers go on an exciting journey that begins when they become aware of a product or service and ends with a triumphant purchase.

Top of Funnel 52

Top of Funnel Funnel Lead Rank Marketing Qualified Lead 52

Zoominfo

APRIL 17, 2019

The objective of the standard sales funnel is simple: guide prospects from the top of the funnel to the bottom, as efficiently as possible. The funnel model encourages businesses to fill their own sales funnel with as many customers as possible. Unfortunately, this objective often results in a quantity-over-quality mindset.

Top of Funnel 130

Top of Funnel Funnel Lead Rank Sales Qualified Lead 130

Highspot

JULY 20, 2023

It will provide data and guidance on how to address the objections. This data is based on use cases from past experiences and may include evidence of cost savings from other customers or explaining seamless integrations with external systems. With conversational AI, you can automatically score and assess 100% of your calls.

Conversion 52

Conversion Hiring Software Software 52