article thumbnail

Activating Your Virtual Sales Force: Inspire, Educate and Connect Your Sellers Remotely

Sales and Marketing Management

Since we can’t bring our sellers together, how do we continue to inspire, connect and educate them in a purely virtual world? In addition to inspiring sellers, another key to activating sellers and facilitating a rapid start is informing and educating them on key strategic initiatives important to the organization's success.

Education 194
article thumbnail

What Is Customer Support and How to Improve Yours?

SugarCRM

Beyond these channels, customer self-service allows your users to find support on their own with on-demand resources like knowledge bases, FAQs, discussion forums, portals, and even AI-supported chat through bots. Make it easy for customers to find support by offering multiple channels to reach your team. Social media.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Sugar Serve Enables Customer Self-Service

SugarCRM

Knowledge bases or wikis. consumers say their go-to channel for simple inquiries is a digital self-serve tool. Self-service portals and knowledge bases can provide additional training and education for employees as an added benefit. Is your knowledge base intuitive? Discussion forums.

article thumbnail

What it Takes to Be a Successful Knowledge Manager

Lessonly

One key factor to consider is to establish an internal hub, also known as a knowledge base. Once a knowledge management framework is in place, it’s all about seeing if it actually works, which means the strategist should consider how each step of the process is measured. Is the knowledge base easy to navigate?

article thumbnail

27 Best AI Chatbots for Your Business to Try

Nutshell

They also offer a regular chatbot that you can use for general education purposes. Learners can use this chatbot to ask questions and build their knowledge on various subjects, while teachers can use it as an AI assistant. This tool is great for those wanting to learn a new subject, or those in education.

article thumbnail

30 of the Best SaaS Partner Programs (and Why They Are So Good)

Allbound

As AppDirect co-CEO Daniel Saks points out , “80% of on-premise software vendors operate a channel program to enable other companies to sell their products, while only 20% of SaaS vendors operate similar programs.” Higher tiers also include referral bonuses, product discounts, and a dedicated channel manager.

article thumbnail

How Matt Ondrejko, VP of Global Marketing at Valmont Industries, is leading a digital transformation | Building Modern Sellers Blog Series

Showpad

We very rarely sell directly to a customer, so we have a critical need for education, streamlined communications, and tools that can be given to people that aren’t our direct employees. We use a lot of agents and dealers, so there is almost always a two-step distribution to the customer. What opportunities are you looking to maximize?