From Reactive to Proactive: How Organizations are Using AI-Infused CRM to Level-Up CX
SugarCRM
SEPTEMBER 26, 2023
One perfect example of leveraging CRM systems is running analytics on invoice information in your ERP tool to help predict and offer your sales and marketing teams actionable insights. No matter the channel your teams engage with customers, they need to be able to respond empathetically in real time.
Let's personalize your content