Your Sales Management Guru

AUGUST 10, 2016

Channel Strategy: Building a Sustaining Partner Community. -A What I would like to do in this blog is attempt to document and tell the story of one Worldwide channel focused software organization that did it the best– at building their channel. Business Management: Cash Flow, Sales Capacity. A Case Study-.

Channels 40

Channels Lead Rank Lead Scoring Strategy 40

LeadFuze

JANUARY 6, 2020

As you may be familiar with the term “direct sales”, especially since the name itself is very straight forward, but what is channel sales and how your business can benefit from it? What is Channel Sales? A business can be sold through multiple “channels”, which is why it’s called channel sales.

Outsourcing Services 40

Outsourcing Services Channels Hiring Distribution 40

Miller Heiman Group

JULY 8, 2019

The 2019 World-Class Sales Practices Report from CSO Insights, the research division of Miller Heiman Group, found that for most sales organizations, leading indicators like customer retention, have dropped by 3%. What does retention look like on your sales team? On average, seller retention is down 5% in 2019.

Revenue 82

Revenue Hiring Sales Management Lead Rank 82

Nutshell

MARCH 25, 2024

Regardless of your business type or industry, a well-thought-out and structured client onboarding process is the secret to long-term customer retention. Elevated upsells: An effective onboarding program can significantly improve customer retention rates when you maintain customer satisfaction.

Positioning 127

Positioning Customer Churn Face-to-face 127

Highspot

DECEMBER 2, 2021

Then, work to drive clarity around what “great” looks like at each stage of the sales talent lifecycle, both to understand whether or not talent is meeting goals, as well as to create transparency around growth and professional development opportunities. Empower Your Sales Managers. September 10, 2021).

Face-to-face 98

Face-to-face Sales Talent Sales Methodology Sales Enablement 98

Highspot

DECEMBER 19, 2023

Whether you call them SDRs, account executives (AEs), or business development representatives (BDRs), their ability to engage prospects through persistent, multi-channel communication outreach, and swift follow-up strategies is critical in transforming leads into viable opportunities and improving retention.

Ideal Customer Profile 52

Ideal Customer Profile Lead Rank Hiring Sales Qualified Lead 52

Highspot

NOVEMBER 7, 2022

Highspot has earned a reputation for delivering significant value and ease of use, which is borne out by some of the highest revenue growth and net retention rates in this evaluation.” Forrester stated, “Highspot leads with superior user experience, data science, and integrations.

Lead Rank 95

Lead Rank Lead Scoring Report Research 95

The Spiff Blog

OCTOBER 19, 2023

Recommended reading: 23 Quotes to Guide Your Sales Compensation Planning Process Compensation Transformation Tip #2: Emphasize customer retention and other expansion metrics. Make sure you define what retention, up-selling, and cross-selling look like for your organization in specific and measurable terms. in 2020 to 52.9%

Compensation 83

Compensation Incentives Incentive Commission 83

Sales Hacker

MAY 24, 2023

In the highly competitive B2B tech space, it’s easy to market your offer with so many tools and channels available. In this episode, we dive into this renewed trend with Tito Bohrt, the CEO of AltiSales, the one-stop shop for world-class sales development. So our net revenue retention for current customers is 160%.’

How To 84

How To Decision Maker Retention Referrals 84

Sales Hacker

MAY 6, 2021

Great VPs of sales have gravitas and tact, command the room and hold their end of the table regardless of who is on the other side. They’ll rip apart your CRM and replace your opportunity fields with their proven-and-trusted sales methodologies and scoff if you try to rehearse Sandler, Challenger, or MEDDIC selling to them.

Hiring 93

Hiring Retention B2C Demand Generation 93

SBI Growth

JULY 22, 2013

In the guide you will learn: Make the number with the remaining sales people you have. Do I need a retention plan or do I need a productivity driver?”. Sales VPs consistently have hiring freezes placed on them. There are 10 best practices Sales VPs have taken to ensure this doesn’t happen. Make the sales job fun.

Hiring 325

Hiring Top of Funnel How To Social Selling 325

Pointclear

MARCH 13, 2014

The interviews are available on our blog and YouTube channel. Nick Stein, Vision Critical, Youth Meets Experience in Sales Force. which assists sales trainers in selecting the appropriate providers. Social media and inbound sales are like the icing on the cake, she said. Their comments will surprise and enlighten you.

Inside Sales 235

Inside Sales Social Selling Outbound Lead Rank 235

Pipeliner

DECEMBER 6, 2019

Major Account Retention. He will join host John Golden and Twitter Chat moderator Martha Neumeister of Sales POP! to discuss a framework for major account retention and how it can be implemented. YouTube Channel and start playing the Live-Discussion. General questions about major account retention: what is it all about?

Social Media 59

Social Media Retention Twitter Media 59

Pipeliner

OCTOBER 16, 2020

In a recent Sandler Research Center survey, the topic of client retention deservedly received significant attention. In the survey, sales respondents worldwide were asked, “What percentage of your sales team’s time is dedicated to client retention versus pursuing new business?”.

Enterprise 59

Enterprise Enterprise Account Apparel 59

Pointclear

MAY 1, 2013

Of perhaps you may determine that the ROI for this particular channel is lacking and be able to strategically dedicate these marketing resources to other higher converting channels. This key information can identify that sales rep A needs more assistance with negotiations to close more of these opportunities.

Analytics 216

Analytics Marketing Sales Qualified Lead Negotiation 216

Highspot

JANUARY 2, 2023

You’ll want to speak to sales leaders, business stakeholders, and perhaps, even sales representatives to understand the focus areas for your strategy. Consider the following questions: “What are our overarching sales goals?” (“Do we want more deals? Better customer retention? Customer retention rates. More upsales?

Top of Funnel 75

Top of Funnel Sales Enablement Buyer Persona Demographics 75

The Digital Sales Institute

JUNE 5, 2020

So, both coaching and sales training must adopt to the reality of more online learning. It may take some time to accept that online sales training is not just an alternative to classroom based sales training but could be THE sales training channel as we enter the middle digital sales era.

Training 64

Training Retention Face-to-face Coaching 64

Partners in Excellence

OCTOBER 4, 2023

But beyond this, we are seeing organizations re imagining their digital engagement strategies, or leveraging deep expertise on social, event, conference and other channels. And then there is the retention, growth, and related opportunities for our current customers.

Opportunity 117

Opportunity Scale Revelation Quota 117

Chorus.ai

SEPTEMBER 29, 2020

It will take careful planning and adjustments, but by prioritizing the right sales essentials, you can bring stability back to your sales department, find new customers, and thrive once more. It will, however, take all your skill and experience as a sales manager. Your stewardship is more important now than ever.

Scale 114

Scale Top of Funnel Churn Buyer Persona 114

Gong.io

JULY 5, 2022

They represent the stages salespeople go through from lead to sale. Pipelines aren‘t a rough representation of the ideal customer journey, they are actual representations of the sales process, and there‘s no skipping stages (that‘s a sales manager no-no). Awareness is the very first step in the B2B sales funnel.

Top of Funnel 133

Top of Funnel Funnel Examples B2B 133

Vengreso

DECEMBER 2, 2020

With so many ups and downs this year, as well as company pivots and new long-term strategies, sales planning is more important than ever before for success. Contrary to popular belief, you don’t have to be a born leader to devise a master marketing plan or hit your sales objectives. What is a Sales Plan ?

Ideal Customer Profile 120

Ideal Customer Profile Top of Funnel Hiring Segment 120

Crunchbase

MARCH 1, 2023

They’re launching sales podcasts, YouTube channels and startups of their own. They’re creating safe spaces to empower female professionals and championing diversity in sales, both inside and outside their organizations. sales team to 105% to goal and increased hiring and retention by 50% within a year.

Hiring 130

Hiring Lead Rank Lead Scoring Enterprise 130

Allego

APRIL 21, 2022

And even after months of adjusting, you might still be struggling to adapt to this digital transformation and lead your sales team into a tech-driven new world. Sales managers, trainers, sales enablement managers, and sales reps across all industries are encountering the same challenges: Onboarding and training sales reps virtually.

Hiring 71

Hiring Video Distribution Buyer 71

Allego

MARCH 24, 2022

What you need instead is a multimedia approach that includes live sessions, pre-recorded sessions, and interactive features that encourage people to engage with the content (and one another) and test knowledge retention. Another way to get your sellers involved: sales pitch competitions. Announce the winner at the kickoff meeting.

Hiring 62

Hiring Exercises Face-to-face SME 62

Nutshell

MARCH 19, 2024

DOWNLOAD Ready to become a better sales leader? Get 70+ expert strategies for sales management success in our Sales Manager’s Survival Guide. FREE DOWNLOAD Why is sales productivity important? DOWNLOAD Need to create a roadmap that can guide your team toward more sales?

How To 71

How To Sales Qualified Lead CRM Face-to-face 71

SBI Growth

DECEMBER 27, 2012

The way you use Agile starts by grouping the two main process areas you control: Opportunity Management—converting opportunities into customers. Account Management—executing retention, cross-sell and upsell inside the customer base. It was critical in his ascent rom front line sales management to VP.

Groups 324

Groups Follow-up Retention Examples 324

Zendesk Sell

MARCH 7, 2019

Just like customer relationships, sales conversations used to seem pretty simple: a slap on the back, a round of golf, a martini lunch, and boom — a handshake. These conversations are now spread out across channels and departments. Ditch the outdated database CRM (customer relationship management). Use a customer-centric CRM.

Conversion 63

Conversion Strategy Customer Social Media 63

SalesLoft

OCTOBER 5, 2022

Sales engagement software is uniquely positioned to drive organizational success, particularly for teams closing deals through a combination of pipeline generation, account-based strategies, and opportunity management. How is Sales Engagement Software Different from Sales Enablement? In fact, data shows a 4.7x

Lead Rank 52

Lead Rank Lead Scoring Buying Cycle Forecasting 52

Highspot

JANUARY 2, 2023

You’ll want to speak to sales leaders, business stakeholders, and perhaps, even sales representatives to understand the focus areas for your strategy. Consider the following questions: “What are our overarching sales goals?” (“Do we want more deals? Better customer retention? Customer retention rates. More upsales?

Top of Funnel 52

Top of Funnel Sales Enablement Buyer Persona Demographics 52

The Ultimate Sales Executive Resource

JUNE 17, 2019

Here is the formula describing the curve: R = e -t/s (R = Retention, e = Euler’s constant, t = time elapsed after initial learning, s = strength of memory) For the rest of us, this means that forgetting happens not proportionally to time elapsed. Looking at the curve, mathematicians conclude that forgetting happens exponentially.

Training 53

Training Retention Education Course 53

SalesLoft

SEPTEMBER 19, 2022

Let’s review how the sales funnel works with a short example. Salesloft’s multi-channel workflow supports TOFU activities by streamlining the personalization of one-on-one interactions. Live sales coaching and scalable best practices increase conversion rates, help reps schedule more meetings, and generate more pipeline, faster.

Top of Funnel 52

Top of Funnel Funnel Examples Lead Rank 52

LevelEleven

AUGUST 15, 2018

Starting off strong with new employees is key to retention in the long run. Improvements in first contact resolution alone typically improve customer retention by as much as 15-30 percent – that’s a big deal! Increased Number of Communication Channels. Low Employee Engagement. Today consumers are not just using phones.

Coaching 54

Coaching Face-to-face Hiring Motivation 54

Zendesk Sell

JANUARY 8, 2019

Poor service at the different touch points in the sales process, from the first cold call to your first attempt to upsell, can quickly cause the loss of customers and affect your company’s profits. Utilize multiple channels of communication. An omni-channel approach is the best way to meet your customer where they are.

Customer Service 90

Customer Service Hiring Customer Hotels 90

The Brooks Group

OCTOBER 4, 2019

Onboarding new sales reps effectively is a critical success factor when it comes to retention and performance levels. Unfortunately, it’s an area that most sales organizations struggle with. Increasingly expensive sales turnover makes poor onboarding an unacceptable problem. Correct channels of communication.

Hiring 51

Hiring Retention Lead Rank Intent 51

Zoominfo

AUGUST 26, 2021

Your new business development representative will need to get up to speed with your typical buyers and your sales methodology quickly. The rep will need to make use of social media channels to prospect effectively and vet whether or not it’s best to approach a prospect via cold calling or a LinkedIn message. See where your team stands.

Hiring 130

Hiring Sales Qualified Lead Buyer Persona Scale 130

Pipeliner

JANUARY 25, 2022

A business that can craft a strong brand marketing strategy will gain increased leads, hold a stronger retention rate amongst customers, and will improve the resilience of a company’s image if you encounter misfortune. But why are business leaders and marketers so keen to create a strong brand image?

Survey 93

Survey Campaigns Call-back Sales 93

Mindtickle

JULY 13, 2020

Examples: Increase win rate, grow pipeline, shorten deal cycle, customer retention, etc. . Examples: Sales, account management, customer success, etc. Examples: Product marketing, sales enablement, front-line sales manager. Who is my internal audience . Who is our target customer? Who are my play builders?

Webinar Metrics 85

Webinar Metrics Sales Enablement Buyer Persona Sales Leadership 85