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Taking Customer Service from Cost Center to Profit Center

Sales and Marketing Management

When I conduct focus groups or individual interviews with highly loyal customers across a broad spectrum of different industries (e.g., retail, restaurants, medical devices, chemicals), I consistently find that what creates loyalty is the absence of perceived risk. What do profit-maximizing companies do with cost centers?

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Sparkling ROI: 4 Ways To Cash In On The $400B Cleaning Industry

Hubspot Sales

Source: Business Hue Supplies make up the bulk of a cleaners’ expenses, including tools like power washes, vacuums, mops, and cleaning chemicals, depending on your specialty. Differentiate yourself by offering discounted subscription cleans, eco-friendly detergent options, and winning customer service. ? Train cleaning teams.

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How to Increase Profit Margin: 5 Strategies for Any Business

Hubspot Sales

Start by setting clear and reasonable expectations that your customers can count on from the start of your relationship. Constantly communicate the ROI they're seeing as a result of leveraging your product or service. Make sure your customer service infrastructure is active and effective. Chemical (Basic): -0.72%.

Margin 101
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Market Expansion: Three Approaches for Companies Looking to Grow

Zoominfo

It already has a foothold in the industrial manufacturing and chemical processing industries. Sometimes new customers can overwhelm a company when the expansion is not predicted. Transcat, a manufacturer of calibration instruments, offers a good example of this approach.

Lead Rank 211
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Market Expansion: Three Approaches for Companies Looking to Grow

Zoominfo

It already has a foothold in the industrial manufacturing and chemical processing industries. Sometimes new customers can overwhelm a company when the expansion is not predicted. Transcat, a manufacturer of calibration instruments, offers a good example of this approach.

Lead Rank 130
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Engagement Experience fuels Customer Experience

Babette Ten Haken

The quality of engagement experience is essential for fueling ongoing, high-quality customer experiences. First, the act of engaging customers encourages both customers and sellers to exchange energy with one another. Like a chemical equation, is the desired reaction balanced and controlled?

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Are You Ready to Enhance Your Productivity?

Smooth Sale

These two chemicals can organically keep you more energized, focused, and motivated to excel continuously. Passion is one of the strongest drivers of productivity we know. It is because being passionate releases the brain’s two most potent neurotransmitters: dopamine and oxytocin.

Hiring 78