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Taking Customer Service from Cost Center to Profit Center

Sales and Marketing Management

retail, restaurants, medical devices, chemicals), I consistently find that what creates loyalty is the absence of perceived risk. What do profit-maximizing companies do with cost centers? When I conduct focus groups or individual interviews with highly loyal customers across a broad spectrum of different industries (e.g.,

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Five Skills to Help New Sales Managers Succeed

Miller Heiman Group

In this guest blog post from one of our inaugural Miller Heiman Group Icons , Kevin Lewis, Global Sales Excellence Leader at Milliken Chemical and an authority on developing sales managers, recommends five ways to get new sales managers off to a great start. Want to Maximize Your Sales Team’s Potential? Listen to the Podcast.

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Get off Your Butt and…

Steven Rosen

Salespeople must understand that face-to-face interactions are valuable for building rapport and maximizing return on investment. Encouraging Face-to-Face Meetings Sales leaders are crucial in encouraging their sales teams to embrace face-to-face meetings. Setting clear expectations is essential.

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Industry news: @ZuantApp Quantifies ROI for Event Marketers Worldwide; Kicks Off 2020 with Record Client Growth

SBI

Zuant has added 36 new clients since January 2019, 10 of which joined in January 2020, including 3M (six divisions), Dow Chemical, Honeywell, Sleep Number (two divisions), Uber, Verizon (three divisions) and others. Zuant’s success is based on the very real need to quantify event marketing investments.

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The Importance Of Establishing A Cadence

Partners in Excellence

” A system, whether it’s a physical process, chemical process, is in balance with the right flow. Anyone that has ever competed in rowing, knows the importance of the beat in coordinating the crew and maximizing boat speed. I’m a competitive cyclist, cadence is important in maximizing my performance.

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22 Sales Buzzwords You Love to Hate – and How to Use Them the Right Way

Sales Hacker

We’re over talking about it, says Mandy Sullivan , CSR Supervisor at GFS Chemicals. “At The goal is to maximize revenue, but if you ask our community of RevOps leaders , they’ll each have their own unique take. “We We get it, LinkedIn’s daily rundown, companies are adjusting to the “new normal” after the pandemic.

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How to Reduce Stress in the Sales Workplace

Xactly

In demanding circumstances, stress acts as our bodies’ physical fight or flight response, where the body releases the chemicals to help us decide how to act. Download our guide, "Inspiring Sales Rep Performance," to discover top tips on how to inspire sales reps and maximize their selling power from 10 industry experts. Download Guide.

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