article thumbnail

5 Stellar SaaS customer service tips to reduce churn and build loyalty

PandaDoc

Another important point to bear in mind here is that good client service can do a lot to reduce churn. So devoting serious attention to customer service standards is very important to minimizing client churn, in addition to lead nurturing. This will thereby help to reduce churn and keep clients in the tent.

Churn 59
article thumbnail

1:1 Sales Coaching Should Provide Every Seller a Clear Path to Success

SalesLoft

Done well, 1:1 sales coaching can make every seller a top performer. . But for many of the sales managers we talk with, the current state of coaching isn’t working. As a result, it’s no surprise that managers struggle to retain the best sales talent and book more revenue. . It’s Time to Modernize Your Sales Coaching.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

3 Keys to Building an Effective Commission Plan

The Spiff Blog

That’s all it takes for a sales rep to jump ship and take their skills elsewhere. This article will show you how the right commission plan execution can retain your employees, reduce customer churn and increase trust between internal teams. . Prioritize a positive sales culture. One wrong commission payment.

article thumbnail

Creating Sales Goals as a Sales Manager [Expert Tips & 11 Examples]

Hubspot Sales

The role of a sales team is to sell. The sales manager is responsible for creating, advancing, and managing the people, processes, and systems for their team to be successful. While this job routinely requires setting goals for the team, sales managers must set goals for themselves as well. Sales goals are often specific.

article thumbnail

Proven Strategies for Effective Sales Management

Highspot

Effective sales management is the core of any successful business. Read on as we break down why strong sales management matters, along with proven strategies to achieve it. It involves planning, organizing, leading, and controlling the sales activities within an organization to achieve its revenue targets and close deals.

article thumbnail

This is What Happens When Sales Sets Prices 

Pipeliner

If sales were allowed to set prices, everyone could benefit. Many would argue that empowering sales to set prices is an insane proposition. After all, marketing is responsible for the price of a product and sales are expected to sell it at that price. Sales can’t be trusted to make pricing decisions! I beg to differ.

Margin 64
article thumbnail

The Art of Sales Negotiation: Close More Deals

Highspot

Sales negotiations can be tense and anxiety-ridden. Sales negotiation is a skill that can be learned which is great news, because let’s be honest, not all of us are born sellers. There are certain strategies that many successful salespeople use to move the sales process forward and close more deals.