Zoominfo

SEPTEMBER 5, 2023

With new developments surfacing at breakneck speed, it’s more important than ever to remember that diverse and accurate data serves as the backbone for effective AI models. That positions data leaders at the heart of this global transformation, ushering in the next era of AI-ready data. The good news?

Lead Rank 130

Lead Rank Data Marketing Segment 130

Gong.io

AUGUST 15, 2022

That’s why it’s important to analyze customer churn. By understanding who’s churning, when they’re churning, and why they’re abandoning your product, you can make changes that will appeal to your target audience and lower churn before it grows out of control. . But what exactly is customer churn?

Churn 62

Churn Analysis Retention Lead Rank 62

Zoominfo

SEPTEMBER 20, 2021

Their success hinges on buyer engagement — getting the prospect’s attention, holding it throughout the sales cycle , and maintaining interest to build customer loyalty beyond closing. Here are three must-have data tips to engage B2B prospects and customers for more wins, renewals, and growth. And guess what?

Buyer 130

Buyer Data Intent Signal Decision Maker 130

Zoominfo

MARCH 8, 2022

Your go-to-market actions are only as good as the data they run on. You can hire the best sales and marketing talent and outfit them with state-of-the-art CRM and automation tools , but without high-quality data, their efforts will fall short of your targets. What is poor data quality?

Data 130

Data Outsourcing Services Churn Buyer Persona 130

Zoominfo

DECEMBER 3, 2018

There’s no way around it – prospect and customer data is one of the most valuable assets a B2B organization has access to. Unfortunately, low-quality data is a real problem for many companies—simply because B2B data decays so rapidly. The Impact of Bad B2B Marketing Data. There are two types of list churn to be aware of.

B2B 223

B2B Data Churn Marketing 223

Zoominfo

SEPTEMBER 15, 2020

Buyer intent data tools make it easier to identify the when and how of a potential prospect’s consideration for purchasing a specific product or service. Tracking target accounts with these buying signals can streamline the selling process for your sales teams with data-driven efficiency. Buyer Intent Data Sources.

Intent Data 182

Intent Data Buyer Intent Intent Data 182

Sales Hacker

AUGUST 18, 2021

Instead, they hold onto problems until they’re ready to churn. On one axis is the likelihood of churn. Put another way: high saturation indicates a low risk of churning. By combining whitespace and churn scores, we can categorize all customers on a 2×2. If you’re lucky, customers tell you when they’re unhappy.

Churn 110

Churn Retention Education Webinar Metrics 110

DiscoverOrg Sales

JANUARY 2, 2019

“Big data” is very 2012. But big data has historically referred to gobs of behavioral data. Most conversations around big data reference healthcare data, GPS/location data, data within government and education systems, financial data – all personal information at the consumer level.

Data 196

Data Intent Data Intent Customer 196

Sales Hacker

JULY 18, 2022

Which is why it’s key to strengthen customer retention processes by automating them, keeping customers engaged, and detecting any signs of churn before they happen. One surefire road to customer churn is the customer not knowing how to use the product. EXAMPLE: A customer moves into the ‘Won’ stage of our sales pipeline.

Churn 75

Churn Segment Retention Sales Automation 75

SBI

AUGUST 17, 2021

Remote Selling has become an important focus for every sales organization. Digital sales technologies, by default, are what enables remote selling. Q: What are your customers doing to adapt to - or leverage - the trend towards distributed sales teams and remote selling? So those are the metrics we advise customers to measure.

Intent Data 146

Intent Data Buyer Intent Ideal Customer Profile Intent 146

Alice Heiman

MARCH 21, 2023

With no background in sales, Kevin Warner, Co-founder, and CEO, originally decided to hire someone who knew sales and put his focus on delivery. He realized quickly it wasn’t working and took the lead sales role. He went back to a founder-led sales approach with a sales team to back him.

Scale 136

Scale Outsourcing Services Top of Funnel Churn 136

SugarCRM

MAY 5, 2022

Sugar’s new research 2022 CRM Impact Report surveyed sales and marketing decision-makers to explore customer satisfaction and retention issues. The high cost of customer churn is intensifying and exponential. Sales and marketing leaders are failing to realize the benefits of what an AI-driven and purpose-built CRM platform can offer.

Churn 49

Churn Customer Lead Rank Lead Scoring 49

Zoominfo

MARCH 27, 2019

The term technographic data, or technographics , refers to the essential technologies and tools a business uses to function. Beyond that basic definition, more robust technographic data contains insight into purchase behavior, renewal dates, historical purchases and more. The 2019 Technographic Data Report for B2B Sales Organizations.

Report 222

Report Data B2B Survey 222

Crunchbase

OCTOBER 14, 2020

Sales make the business world go ’round, but data is the gravity that holds everything together to be cohesive and coherent. Data teaches us the most important lessons: what went right or wrong, what can be improved, and what path forward we should take. Why is a data-first approach so important? Data As A Sales Tool.

Data 122

Data Churn Hiring Forecasting 122

Zoominfo

SEPTEMBER 29, 2021

A sales workflow is more than a series of tasks that you no longer have to perform manually. With the right data, automation can be a key part of keeping customers happy and increasing revenue. The key phrase here is “with the right data.” Firmographic data Firmographics reveal whether an account is a good fit.

Sales Automation 100

Sales Automation Data Intent Data Lead Rank 100

SBI Growth

AUGUST 4, 2020

For Sales Operations leaders on a calendar year, we are rapidly approaching annual planning season. As if it wasn’t difficult enough to identify where your organization’s growth will be derived from next year while trying to forecast the back-half of.

Sales Operations 350

Sales Operations Data Forecasting Sales 350

Zoominfo

SEPTEMBER 15, 2020

Buyer intent data tools make it easier to identify the when and how of a potential prospect’s consideration for purchasing a specific product or service. Tracking target accounts with these buying signals can streamline the selling process for your sales teams with data-driven efficiency. This could be you!)

Intent Data 100

Intent Data Buyer Intent Intent Buyer 100

SugarCRM

MARCH 26, 2021

In SugarCRM’s 2021 CRM and Sales Impact Report , over half (57%) of sales leaders said they were having trouble predicting when customers would churn. Would you like to know how to reduce your customer churn rate and maximize customer revenue? Watch our webinar where we showcased three ways to help manage churn.

Churn 49

Churn SugarCRM Revenue Customer 49

SugarCRM

MARCH 3, 2022

Experience sits at the heart of loyalty, underpinned by technology and the proper use of customer data. In fact, in SugarCRM’s recent 2022 CRM Impact Report , more than half (55%) of marketing and sales professionals stated the CRM technology they have in place cannot be customized properly to meet their specific needs.

Churn 26

Churn Data Customer Face-to-face 26

SugarCRM

NOVEMBER 24, 2022

Many organizations are mired in the muck of outdated systems and data silos, which render them incapable of moving at the speed of change. Get serious about CX processes and data collection. Our study underscores customer experience as the ultimate measure of churn. Harness customer data to reveal CX shortfalls.

Churn 40

Churn Lead Rank Lead Scoring Customer 40

DocSend

DECEMBER 12, 2019

If you’re in the customer success world, you’ve heard it a million times: It’s critical to reduce churn so a customer revenue stream can flourish. Customer success teams are always on the hunt for silver bullets to reduce churn—but you can’t wipe it out overnight. to 1% leads to double the customers in eight years.

Churn 52

Churn Lead Rank Report Collateral 52

Hubspot Sales

AUGUST 23, 2022

Having powerful software is an undeniably critical component of any strong sales strategy. Fortunately, we did some digging to determine which areas of the sales cycle leaders are investing in most heavily for 2022 and beyond. So here's a breakdown of sales tech that can deliver quantifiable results for sales teams in 2022.

Data 79

Data Lead Rank Hubspot Top of Funnel 79

Nutshell

APRIL 3, 2024

By analyzing the data, you can figure out what you need to do to make your customers happier with your business. Important customer satisfaction metrics to track For your customer satisfaction data to mean anything, it has to be quantifiable. Want even more sales and marketing tips from our experts? But what metrics are those?

Customer 71

Customer Churn Lead Rank Lead Scoring 71

Mereo

APRIL 25, 2024

Big data has long since entered B2B selling operations in full force. For good reason too: The right data promises insights that can help your leadership make better decisions and reach (or surpass) your goals. study , more than 250 out of 500 data leaders reported that they struggle to realize true business value from their datasets.

Data 36

Data Lead Rank Analysis Lead Scoring 36

DocSend

JULY 31, 2020

So it’s more important than ever to be able to identify at-risk accounts so you can take action, remind them of your value and save them from churning. But how can Account and Customer Success Managers access the necessary types of analytics to help them prevent churn? Identifying at-risk accounts is no small task.

Churn 59

Churn Decision Maker Analytics Collateral 59

Zoominfo

JANUARY 18, 2021

It’s time to give your CRM strategy a data-driven makeover. Whether it be an existing customer, a past customer, or a potential one, CRM tools are geared towards managing those relationships and leveraging the data in order to improve future interactions. In other words, how do you make the data make sense? Need more convincing?

CRM 100

CRM Ideal Customer Profile Data Strategy 100

SugarCRM

FEBRUARY 9, 2023

Customer churn happens when organizations fail to meet customer expectations. What Is Churn Rate? Customer churn is a simple concept, a metric that helps you understand the health and coherence of a business. The churn rate is the percentage of customers who abandon your product or service over a given period.

Churn 26

Churn Ideal Customer Profile Customer Cancellation 26

DocSend

APRIL 26, 2019

If you’re in the customer success world, you’ve heard it a million times: It’s critical to reduce customer churn rate so a customer revenue stream can flourish. More and more customer success teams are on the hunt for silver bullets to reduce customer churn rate—but you can’t wipe out customer churn overnight.

Churn 49

Churn Customer Lead Rank Collateral 49

The Spiff Blog

JANUARY 9, 2024

What does this mean for sales teams? If you’re responsible for reaching demanding sales targets, you must be more dynamic and strategic in 2024. But, if cost-efficiency is a top priority, then extensive sales hiring is an expensive last resort– not a dependable solution. B2B sales has an average turnover rate of 35% ( source ).

Banking 84

Banking Hiring Churn Scale 84

Hubspot Sales

FEBRUARY 14, 2024

The last thing you want from a sales email is sleazy, spammy… or even sales-y copy. That might sound counterintuitive, but I interviewed Yuval Ackerman , email strategist, who shared her top tips for writing sales email marketing that don’t give you the ick! Gaudio’s sales emails receive: 36.3% click-through.

Data 87

Data Segment Email Marketing Webinar Metrics 87

A Sales Guy

DECEMBER 13, 2012

I spend a lot of time on this blog talking about selling and making new sales. What I haven’t talked a lot about is protecting the base or preventing churn. Churn is becoming increasingly important. If you have a recurring revenue base read it more than once and take ask yourself what is your churn strategy?

Churn 113

Churn Engineering Cancellation Microsoft 113

Hubspot Sales

JANUARY 5, 2024

I’ve been in contact with sales experts about how AI has helped them. They’ve shared tips and AI hacks for inside sales reps, as well as tips for coping with — and bouncing back from — bad sales months. Use automation to personalize your communications automatically with data from your CRM. But progress never stops.

Inside Sales 87

Inside Sales Lead Rank Lead Scoring Churn 87

Sales Hacker

AUGUST 30, 2021

Businesses have been worshipping big data for some years already, but unforeseen events in 2020 and 2021 made it clear that revenue rests on sales data. The pandemic turned markets and sales expectations upside down, leaving only 27% of CEOs feeling confident they’ll see revenue growth in the next 12 months.

Top of Funnel 88

Top of Funnel Data Scale Segment 88

DocSend

APRIL 26, 2019

If you’re in the customer success world, you’ve heard it a million times: It’s critical to reduce customer churn rate so a customer revenue stream can flourish. More and more customer success teams are on the hunt for silver bullets to reduce customer churn rate—but you can’t wipe out customer churn overnight.

Churn 40

Churn Customer Lead Rank Collateral 40

Close.io

APRIL 8, 2020

Many sales reps are too anxious to be communicating effectively with customers during this time. How are they handling sales prospects under these circumstances? Show them how to export data they’re not using. Some SaaS companies charge by the amount of data used. The playbook to being proactive in times of crisis.

Cancellation 118

Cancellation Churn Customer Software 118

Troops

DECEMBER 13, 2018

I want my sales team to be optimistic and positive. Sales Optimism Is Not Great for Forecasting. Two that happen in almost every sales team are: Pursuing prospects who aren’t a great long-term fit for the product (which leads to churn). A big part of his team’s responsibility is to bring objectivity to the sales process.

Churn 59

Churn Engineering Forecasting Positioning 59

SugarCRM

APRIL 12, 2021

That lack of knowledge and predictability makes the job of sales even harder. Customer churn doesn’t just impact sales, it impacts marketing, business development, executives, customer service, and more, cascading through the entire organization. Why Customer Churn Occurs. Getting Ahead of Customer Churn.

Churn 26

Churn Customer How To Webinar Metrics 26