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The Great Customer Resignation & How to Reduce Customer Churn with Craig Charlton, #211

Vengreso

Prior to joining SugarCRM in 2019, he was CEO of Oildex, a provider of financial automation software and services for the oil and gas industry, where he helped the company achieve 150% bookings growth, leading to the company’s acquisition by Drillinginfo. How Has Customer Churn Changed Since The Pandemic? million a year.

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Churn Analysis: The Ultimate Guide

Gong.io

That’s why it’s important to analyze customer churn. By understanding who’s churning, when they’re churning, and why they’re abandoning your product, you can make changes that will appeal to your target audience and lower churn before it grows out of control. . But what exactly is customer churn?

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How CRM Software Impacts Customer Engagement

Nutshell

You’ll want to monitor the impact on customer engagement that your customer relationship management (CRM) platform has by: Tracking customer interactions Analyzing customer data Measuring customer loyalty You can do each of those things within your CRM to save time and resources. Store your customer data in a secure location.

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Remote Selling Viewpoints: Sales Intelligence & Buyer Intent Data

SBI

Damien : Sales intelligence and buyer intent data help customers shorten sales cycles, increase win rates, and save time by streamlining research and enabling them to focus on prospects who are actively shopping for what they sell. There’s been an increased focus on having good data since the pandemic hit.

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Cut Churn with These 5 Smart Automated Processes (+ Templates & Triggers!)

Sales Hacker

Which is why it’s key to strengthen customer retention processes by automating them, keeping customers engaged, and detecting any signs of churn before they happen. One surefire road to customer churn is the customer not knowing how to use the product. They help determine if customers are satisfied and whether they will churn.

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9 key benefits of using CRM Software

Nutshell

CRMs help your business gather, store, and analyze valuable customer data. What are some of the key benefits of using CRM software? 9 key benefits of using CRM software There are many different CRM software benefits, and in this blog post, we’ll cover nine of the most significant ones. But why is that useful?

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4 Data Pillars for a Modern Sales Automation Workflow

Zoominfo

With the right data, automation can be a key part of keeping customers happy and increasing revenue. The key phrase here is “with the right data.” You need that foundational data so that you can complete the customer journey and provide personalization at scale.” Are they the right size?