article thumbnail

Six Clues Your QBRs are Box-Checking Exercises … and How to Fix Them

Emissary

Otherwise, you may become complacent and miss out on subtle cues for pending churn. Be sure your QBRs include discussions of effectiveness (including product development, customer experience, demand generation , branding, and bookings) and/or efficiencies (cost reduction, risk reduction, elimination of rework, and more).

Exercises 245
article thumbnail

How to Reduce Churn, Drive Customer Trust and Loyalty, and Maximize Revenue – Interview with @strikedeck

SBI

Shreesha: Strikedeck is the most powerful and comprehensive Customer Success solution, enabling businesses to reduce churn, drive customer trust and loyalty, and maximize revenue through innovative automation and integration technologies. In addition to the workshops, Strikedeck delivers training sessions to the end users.

Churn 95
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Pipeline ? Retarded Sales Behavior and The Reasons We.

The Pipeline

We’ve become a craft of neurotic protagonists all running around spouting the latest “closing lines” and hoping again hope that we have the luck to churn out a respectable quota this quarter. Demand Generation. Sales Training. Dave Kahle – Sales Training. From The Heart Sales Training Blog. It’s all silly.

Pipeline 322
article thumbnail

The Different Inside Sales Roles Explained

Factor 8

Set the team up for efficiency with investments in demand-generation marketing, lead lists and data sources like ZoomInfo and Seamless + a quality dialer if it’s not already included in your toolset, and call recording for their ongoing coaching (I like Chorus , Gong , and ExecVision ). Best of luck.

article thumbnail

170 Sales Terms From A – Z: The Updated Glossary of B2B Sales Definitions

Sales Hacker

Customer Success is a proactive mindset, function, department or strategy commonly adopted by B2B companies to optimize business with customers, reduce churn rate, drive profits and increase the predictability of recurring revenue. Demand Generation. Lead Generation. Sales Training. Sandler Training.

article thumbnail

PODCAST 100: Succeeding as the First Marketing Hire w/ Nicole Wojno Smith

Sales Hacker

And we started using it internally and thought, what if we can use this tool to help our clients as well with their activities expand beyond PR to do more marketing and demand generation and lead nurturing for them? It’s not just pretty things.” ” What the first marketer should do [12:49].

Hiring 73
article thumbnail

38 Most Dynamic Women in Sales (The 2019 Edition)

Sales Hacker

I had to let go of my well-trained staff and focus on healing. Senior Director, Demand Generation at Unitrends. I’ve been in sales for 20+ years between sales leadership and sales training leadership. Regardless of my title, my love was always training and development. Trust yourself and trust your training.

Hiring 90