article thumbnail

Churn Reduction: 5 Powerful Strategies For Preventing Customer Churn

Gong.io

Nick joined a small army of Gongsters for a conversation on strategies to reduce churn. . Now you can pretend you were there too… Read on to learn why Gainsight took a ‘current-customer approach’ during the pandemic, and get the scoop on five key strategies to reduce churn that worked. True in a down any economy. .

Churn 115
article thumbnail

Track the Right Metric to Increase Enterprise Value

SBI Growth

CEOs can guide the decision-making required to increase enterprise value by comparing customer acquisition cost (CAC) to customer lifetime value (CLTV). Focusing on the CAC:CLTV ratio enables you to reduce churn, boosting customer satisfaction and share of wallet. In particular,

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Six Ways to Put Enterprise Sales in the Fast Lane

Zoominfo

Enterprise sales” and “fast” are two terms that don’t often go together. Once you start selling into the enterprise world, you’re greeted with more complex processes, more decision-makers, and slower-churning gears. That’s because, on the enterprise prospect’s end, there is a danger of spending too much on the wrong product.

article thumbnail

Top 10 Best Enterprise CRM solutions for 2021

Sales Hacker

An enterprise-level company deals with more complexity in its internal processes, has to manage more people and roles, and needs more data to make informed decisions. At this point, a business needs to look for an enterprise solution that can support its growth. What is an enterprise CRM software? Enterprise CRM vs. SMB CRM.

article thumbnail

Enterprise Sales Process: Closing Deals In Niche Markets

Sales Hacker

Closing an enterprise sale in a niche market follows the same sales funnel as any other deal, but a bit more fine tuned. It represents the culmination of ‘art’ and process, where the enterprise sales process is modified to better reflect the client’s unique and specific needs. What Is Enterprise Level Sales? Enterprise sales.

article thumbnail

Here’s What You Need to Sell your SaaS Product to Enterprise Customers

Openview

For SaaS companies, the allure of the enterprise customer is pretty strong. And because enterprise customers typically stick around longer, they lower your overall churn risk. Plus, enterprise customers usually spend more—on support, seats, usage, integrations, etc. Rigorous security requirements.

article thumbnail

Want to Build A Subscription Business? Ask Yourself These 3 Questions

Hubspot Sales

First, A Refresher What we’re discussing here don’t include enterprise contracts, where you get paid millions a year by big clients. You’ll be fighting churn HARD the whole time. And if you can get churn lower than your organic user sign-ups, you have a business that will just grow from momentum. Can I Afford To Be Patient?

Churn 67