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Churn Analysis: The Ultimate Guide

Gong.io

That’s why it’s important to analyze customer churn. By understanding who’s churning, when they’re churning, and why they’re abandoning your product, you can make changes that will appeal to your target audience and lower churn before it grows out of control. . But what exactly is customer churn?

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How to Create a Quarterly Business Review Agenda, Plus Examples

Gong.io

In this article, we’ll unpack what the typical quarterly business review looks like, and provide a few examples of QBR agendas that you can use in your own customer conversations. Does the client (or specific user segments within the company, like managers) require additional training? Get started with this QBR example .

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12 Examples of Smart Sales Goals to Guide Your Team

Highspot

12 examples of sales goals. For example, you can say: We’re going to increase our core product’s revenue using a consultative sales approach. new deals closed, repeat purchases, and customer churn). new deals closed, repeat purchases, and customer churn). 12 Examples of Sales Goals.

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The Five Pillars of Pharmaceutical Sales Training Excellence

Mindtickle

With those unique circumstances in mind, the importance of effective sales training cannot be overstated. In this blog post, we’ll outline the unique challenges faced in pharmaceutical sales training and provide practical solutions. What are some challenges in pharmaceutical sales training?

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Creating Sales Goals as a Sales Manager [Expert Tips & 11 Examples]

Hubspot Sales

Examples of sales goals include increasing customer retention (the number of first-time customers that turn into repeat buyers) or decreasing customer churn (the percentage of customers that stopped using your company’s product or service during a specific time frame). In this example, the goal happens during a semester.

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Hit Your Sales Targets without Breaking the Bank in 2024

The Spiff Blog

Sales ramp-up time can be costly, considering how much training and coaching is required to get new reps up to speed. For one, insufficient training won’t create effective salespeople. Are all their training resources accessible in a centralized location? Prioritize interactive training. Eliminate points of friction.

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Retention Red Flags: How To Tell A Customer Won’t Renew

Zoominfo

But customers can churn seemingly out of nowhere and for no good reason. While you may think it’s up to the Account Manager (AM) to handle renewals, Customer Service Managers (CSMs) play a massive part in whether or not a customer will churn. When your customer isn’t using the product they paid for accurately, churn is on the horizon.

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