3 Ways to Cut Churn and Increase Sales Motivation While You Scale
JUNE 24, 2019
By paying over time, software companies are incented to keep customers happy, rather than extract as much money upfront as possible. While your second rep’s customers are miserable, complaining and churning out. Churn and retention are the best indicators of customer lifetime, but they take too long to tie to your sales comp. It provides little incentive for your top performers to push harder and doesn’t provide them a clear path to getting to the next level.