Babette Ten Haken

MAY 7, 2020

Next, let clients understand you feel their sense of loss: including loss of employees due to furlough, churn or disease. My One Millimeter Mindset virtual and in-person keynotes, workshops, coaching and mastermind programs translate across strategic communication and collaboration disconnects between people and professional disciplines.

Pivotal 93

Pivotal Retention Strategy Churn 93

Babette Ten Haken

MARCH 6, 2019

Is your organization, or department, experiencing employee churn or stakeholder promotion? But also, employee churn. Engage me to deliver one of my speaking programs or workshops for a refreshing change from the same-old stuff. What aspects of your business have changed since the last time we worked together?

Ideal Customer Profile 72

Ideal Customer Profile Churn SME Loyalty 72

Babette Ten Haken

JULY 5, 2018

And is this inconsistency reflected in the rate of customer churn and customer retention, mid year? There would be zero churn after a customer is acquired and we all would have an adoring base of loyal customers. Engage me to speak or conduct an interactive workshop at your next corporate or association event. Contact me.

Retention 56

Retention Customer Churn SME 56

Babette Ten Haken

FEBRUARY 12, 2018

Employee Churn. Once again, clients start wondering just what is happening at your company to create continuous employee churn. Are you teeing customers up for success, or not? Three areas are critical to creating consistent, holistic, delivery of customer success for customer retention: Marketing and Sales Strategies.

Customer 84

Customer Churn Retention SME 84

Vendor Neutral

JULY 16, 2021

Stop the constant churn of sales technology solutions…and the significant revenue losses associated with it. Ed Bilat, StoryTelling Sales Ed's research-based presentations and workshops are approachable, articulated and captivating; his delivery is concise, emotional, and impactful! Enhance your sales organization’s ROI.

Sales Technology 52

Sales Technology Vendor Webinar Metrics Travel 52

Showpad

JUNE 29, 2021

A three hour on-site workshop to discuss endless requirements might be better split up into several 30 or 45 minute slots with a smaller, more targeted group of attendees only. Churn rates are also an indicator of buyer engagement through their customer lifecycle. Buyer engagement doesn’t necessarily end with a closed deal.

Buyer 59

Buyer Face-to-face Churn Analytics 59

Babette Ten Haken

DECEMBER 28, 2017

The strategy and execution focus less on churn rates and more on cross-functional collaboration than status quo business models currently allow. Let’s discuss how One Millimeter Mindset workshops and leadership coaching can help rediscover the innovative mindset upon which you founded your company. Let’s face it. Then, contact me.

Retention 74

Retention Customer SME Engineering 74

Babette Ten Haken

FEBRUARY 18, 2019

Otherwise, stakeholder churn rates negatively impact your organization’s and association’s ability to hold on to the customers you work so hard to win. A potent client retention strategy is driven by an equally potent human capital strategy. Who wouldn’t want to work for your organization, with that type of human capital charter?

Retention 74

Retention Ideal Customer Profile Strategy Hiring 74

Babette Ten Haken

JUNE 4, 2018

Wrestling with increased employee, customer or association membership churn and searching for innovative strategies to get unstuck? Babette Ten Haken’s Workshops and Speaking Programs are provocative, enlightening and strategic. Engage me to speak or conduct an interactive workshop at your next corporate or association event.

SME 58

SME Churn Face-to-face Engineering 58

Babette Ten Haken

NOVEMBER 1, 2018

As a result, it takes something drastic, like increased employee, member or customer churn, to make leadership finally react. Interested in my keynote and workshop on How a Collaborative Workforce owns Business Growth for your next association or organization meeting? However, they have no idea what each other “does.”

Revenue 85

Revenue Retention SME Ideal Customer Profile 85

Mindtickle

AUGUST 28, 2023

Utilizing online training modules, just-in-time content, and virtual workshops training and development departments can enable reps to quickly understand product features and newly issued regulatory guidelines. Training programs should incorporate efficient methods to disseminate information on new products and regulatory requirements.

Pharmaceuticals 52

Pharmaceuticals Training Collateral Face-to-face 52

Highspot

JANUARY 29, 2024

While it may result in a lost sale, this negotiation tactic will help you preserve your integrity, create less headaches and churn, and set the stage for future opportunities. Sales negotiation training programs can be conducted through workshops, seminars, online courses, or a combination of these methods.

Negotiation 52

Negotiation Closing Case Study Buyer Persona 52

Artesian Solutions

FEBRUARY 1, 2019

In 2018 Artesian: Trained over 3,000 Artesian users, across 350 training courses and workshops. Sales teams experience higher staff churn than other departments, so companies need a way of rapidly onboarding new joiners as well as providing opportunities for continuous improvement to ensure they retain the top talent.

Training 40

Training Lead Rank Lead Scoring Churn 40

Babette Ten Haken

JANUARY 10, 2018

Employee churn, based on average expiration dates of each function, impact overall company performance, especially when it comes to retaining newly acquired customers. That date marks the distance between the start and end of your tenure with an organization. How long is yours compared with the rest of the folks seated around the table?

Engineering 62

Engineering SME Retention Proposal 62

Pipeliner

JULY 2, 2022

The most training the average salesperson gets is a few courses from their company, and maybe a couple of workshops if they are lucky. Only 20 to 30 percent of them will survive, and thanks to this mechanical system supported by this kind of hiring strategy, constant turnover and churn of salespeople have become the norm.

Hiring 97

Hiring Lead Rank CRM Education 97

SBI

AUGUST 30, 2018

Shreesha: Strikedeck is the most powerful and comprehensive Customer Success solution, enabling businesses to reduce churn, drive customer trust and loyalty, and maximize revenue through innovative automation and integration technologies. In addition to the workshops, Strikedeck delivers training sessions to the end users.

Churn 95

Churn Loyalty Lead Rank Maximizer 95

Customer Centric Selling

APRIL 8, 2015

Reduced churn of customers because their needs are more quickly met. Sign-up NOW for the next open workshop coming May 5-8 in Boston. Accelerated onboarding because all new hires are given a common set of best practice development tools. Happier end users because applications are delivered more quickly (an intangible).

Hiring 40

Hiring Enterprise Enterprise Vendor 40

Babette Ten Haken

APRIL 4, 2018

Typically, marketing and sales own the concepts of customer churn and defection. Babette’s One Millimeter Mindset Workshops and Speaking programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention, especially in challenging Industrial Internet of Things environments.

Pivotal 65

Pivotal Retention Customer SME 65

Babette Ten Haken

JULY 8, 2019

Then why are you experiencing greater rates of employee and customer churn than you have in the past? Are you leaving your company’s storytelling in their capable hands, the same way you always have done? Are they telling your stories the same way they always have done?

Ideal Customer Profile 73

Ideal Customer Profile Outsourcing Services SME Hiring 73

SBI

MAY 2, 2018

Avoid losing business due to customers leaving or purchasing from competitors with proactive customer retention and product churn alerts. This includes agile project methodology and workshop-based iterations that let us converge quickly on workable, business-relevant models.

Revenue 139

Revenue How To ROI Case Study 139

Hubspot Sales

MARCH 7, 2023

If you’ve noticed that clients were experiencing difficulty with your CRM, explain how you workshopped the problem. As the direct point of contact for your clients, you will likely be the first team member to know if a client may churn. Use those as a springboard for suggestions. Describe a time you upsold a client.

Hiring 80

Hiring Account Retention Report 80

SugarCRM

JANUARY 15, 2021

Recently, I got to do two things I never did before: I visited Cleveland—the Rock & Roll Hall of Fame is a must-visit – and I attended Content Marketing World, one of the largest marketing-focused events in the world, with over 120 sessions and workshops presented by leading brand marketers and experts. No New Content? No Problem.

Marketing 32

Marketing SugarCRM Webinar Metrics Face-to-face 32

Babette Ten Haken

DECEMBER 5, 2018

Hire me to speak or conduct a workshop at your next corporate or association event to catalyze your mindset and skill sets. Please pass this content along to the professional associations that you are a member of. And take your next steps forward, beyond what is Risky, Today. Towards your Professional Opportunity, Tomorrow and in the Future.

SME 70

SME Ideal Customer Profile Hiring Retention 70

Sales Hacker

JULY 12, 2021

Additionally, it provides a platform to workshop potential changes, brainstorm ideas and addresses concerns early. Ultimately, shifting your RevOps efforts from reactive to proactive not only supports sales growth, but also improves your customer experience which, in turn, reduces churn, encourages expansion and increases customer referrals.

Revenue 83

Revenue Lead Rank Lead Scoring Face-to-face 83

OpenSymmetry

FEBRUARY 23, 2017

Considering industries with high churn rates as well, the framework of the comp plan should be flexible enough for new hires to understand and begin operating right out of the gate. Do your sales staff understand the comp plan? Don’t know where to begin?

Compensation 46

Compensation Hiring Commission System 46

Customer Centric Selling

FEBRUARY 10, 2016

While continuous revenue streams can be a blessing, excessive customer churn is a nightmare for SaaS companies. Take a look at the sales training workshops available to get started and improve sales performance. Competent B2B sellers do not want companies to buy offerings that aren’t a good fit or that won’t provide value.

Buyer 40

Buyer Vendor How To B2C 40

Sales Hacker

DECEMBER 18, 2019

I saw a CRO lose their job the other day, not because they missed their new business number but because their churn in the upper segments was too high. One year of ARR is rarely worth the sales process of getting that customer onboard if they then churn out. 8: Adoption is the new ARR. It’s about usage.

Trends 58

Trends Hiring Top of Funnel Ideal Customer Profile 58

Customer Centric Selling

APRIL 26, 2013

You''ll want to expand your contacts in that account so that the resulting personnel churn doesn''t weaken the overall relationship. Take a look at the sales training workshops available to you and improve sales performance. Check your customers'' "jobs available" page (weekly). Need some help with your sales performance?

Training 45

Training Customer Churn Account 45

Babette Ten Haken

FEBRUARY 6, 2019

A workforce profitability strategy is more than a hiring strategy focused on preventing employee churn. Instead of churn prevention as the objective, employee co-investment in business growth becomes the goal. Engage me to deliver one of my speaking programs or workshops for a refreshing change from the same-old stuff.

Hiring 82

Hiring Strategy Churn Scale 82

Babette Ten Haken

MARCH 7, 2019

When employees keep churning and turning over, there is no continuity of knowledge across departments. Consider how employee churn reflects on leadership and management style. Your customer base may not be churning right now. What is the human capital value of maintaining that strategy? Consider these next steps.

Ideal Customer Profile 69

Ideal Customer Profile Customer Hiring Churn 69

The Pipeline

MARCH 18, 2011

We’ve become a craft of neurotic protagonists all running around spouting the latest “closing lines” and hoping again hope that we have the luck to churn out a respectable quota this quarter. Frankly, most of us need our heads-examined. It’s all silly. Tongue in cheek. Trigger Events. Voice mail. Walk Away Price. When Sales Met Marketing.

Pipeline 322

Pipeline Twitter Top of Funnel Hiring 322

Pipeliner

MAY 28, 2021

Webinars (a portmanteau of “web” and “seminar”, or a kind of online workshop) make it easy for you to raise awareness of your brand and its products to a wider audience. Organize a webinar. You need to test different combinations of email copy, subject lines, and CTAs to find a style that resonates with your audience. Wrapping up.

Inbound 52

Inbound Webinar Metrics Lead Rank Lead Scoring 52

Babette Ten Haken

MARCH 3, 2020

Technical change, regulatory change, merger and acquisition change, workforce change, employee and client change and churn. Engage me to present one of my One Millimeter Mindset Storytelling speaking programs, workshops or mastermind groups. In our workforces and businesses. Let’s get to where you need to go.

Conference 90

Conference Churn Guarantee Lead Rank 90

Chorus.ai

SEPTEMBER 12, 2019

Be clear about any changes you’re making to the tech stack , offering how-to-use workshops if necessary, and demonstrate how your reps’ performance will be assessed. They are particularly good for reestablishing waning engagement with your product, and heading off that delinquent churn.

Ideal Customer Profile 62

Ideal Customer Profile Top of Funnel Webinar Metrics Strategy 62

Babette Ten Haken

APRIL 18, 2019

In taking my storytelling speaking programs and workshops to organizations and associations like yours, I constantly hear about how you are trying to do more. We won’t even go into sales force churn rates.). First, these teams are not hired, or trained, to sell. With less staff.

Hiring 66

Hiring Ideal Customer Profile Banking SME 66

Babette Ten Haken

AUGUST 9, 2018

That gap in internal collaboration easily becomes the single key to customer churn. Engage me to speak or conduct an interactive workshop at your next corporate or association event. Isn’t it time to move one millimeter beyond your customer experience comfort level? And discover what is possible, productive and profitable?

SME 129

SME Churn Retention Enterprise 129

Mindtickle

JUNE 21, 2023

Churn rate Churn rate refers to the rate at which customers or subscribers discontinue or cancel their relationship with a company or cease using its products or services over a specific period. A high churn rate indicates a higher rate of customer loss, which can have negative implications for a company’s revenue and growth.

Lead Rank 52

Lead Rank Top of Funnel Lead Scoring Sales Qualified Lead 52