Sales rep for a day: Aligning sales, marketing, and support
JANUARY 31, 2019
No matter the department, every single person in your company should understand sales because, at the end of the day, it’s everyone’s job to sell the brand. Marketing and customer support are specific departments that benefit the most from understanding the sales process. Both act as the “face” of your company and are important touch points for the customer. It allows the marketers and customer service reps to hear prospects’ questions and concerns.