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How to Maximize CRM Return on Investment

Pipeline

What’s the average failure rate for CRM? According to CIO.com, the failure rate for CRM ranges from 18% to 69%. This blog will answer this question along with some other topics about CRM ROI, namely how to calculate the ROI, some basic sales and marketing KPIs to consider, and three effective ways to maximize your CRM return.

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Should I Use a Tech-Specific CRM or a General-Purpose One?

Nutshell

One of the most essential tools for any business is a customer relationship management (CRM) platform , and your tech company is no exception. But there’s more than one type of CRM out there, and you may be unsure which one is right for you. Two of the main types of CRMs are industry-specific and general-purpose CRMs.

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Renew Your Vows with The CRM System

SBI Growth

One of the biggest purchases a Sales Department makes is the CRM system. Companies that have successfully implemented a system tout benefits like: Increased rep productivity. However, we’ve witnessed a varied success rate across CRM implementations. In many of these deployments the CRM system exists in a silo.

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CRM and Point of Sale (POS): How do they empower small businesses?

Apptivo

POS Vs. CRM: The Basics 2. What is a CRM system? Benefits of using POS-CRM integration 5. How CRM-enabled POS systems can help your business? Bringing POS and CRM Together The terms “POS” and “CRM” resonate with most small businesses. What is a POS system?

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All the things marketers can (and should) be doing with a CRM

Nutshell

Although typically perceived as software for salespeople, CRMs are the secret sauce behind most successful marketing initiatives. A CRM is an integral piece of software for marketers and salespeople. Most CRMs will help you: Segment your audiences Tailor custom content to each audience (e.g., Location-based offers. Segmentation.

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Customer lifecycle & CRM: How CRMs impact marketing, sales, and customer service teams

Nutshell

Customer relationship management (CRM) brings multifaceted benefits to your company and its various departments. Especially when it comes to the customer lifecycle and CRM, the possibilities are endless. But CRM does more than just support your customer service team. What is CRM in relation to the customer lifecycle?

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Top 10 Best Enterprise CRM solutions for 2021

Sales Hacker

An enterprise-level company deals with more complexity in its internal processes, has to manage more people and roles, and needs more data to make informed decisions. A simple CRM can’t handle this level of complexity. It might sound like a simple task, but choosing an enterprise CRM solution is difficult. Looking for the TL;DR?