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5 Stellar SaaS customer service tips to reduce churn and build loyalty

PandaDoc

Whatever sector you’re in, in order to succeed you need to offer a combination of excellent customer service , high-quality products, and genuine value for money. As a matter of course, this involves keeping a watchful eye on what your rivals are doing to help you glean a crucial competitive advantage.

Churn 59
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It’s Time To Enhance Business Growth With Technological Changes

Smooth Sale

From construction yards to FinTech, advancements are required for health and safety, meeting customer expectations, and staying relevant. New technologies also open up opportunities for your business to enhance services across the board. Today, over 90% of companies use VR and its cousin, AR, to engage with customers.

Hiring 104
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How to Find the Best-Suited Call Monitoring Software for Your Business

Nutshell

It’s the best technique to help inexperienced or confused customer service reps handle tough calls. It enables you to give instantaneous feedback or take notes while on the phone and, after, have a constructive conversation about their strengths and areas for development.

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How to Lead a Sales Team: 14 Key Tips to Help New Managers Thrive

Hubspot Sales

That way, you can set them on the right course and provide a solid basis for identifying where lapses in understanding might stem from if they occur. Recognizing individual achievements, leaderboards, and competitive initiatives like spiffs can help set an air of friendly, constructive competition. Celebrate individual and team wins.

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Top 21 Sales Training Programs and Techniques to Boost Team Performance in 2022

Highspot

In this guide, we’ll dive deep into sales training and give you the information you need to choose an impactful course for your team, including: What is sales training? How much do sales training courses cost? Let’s look at three of the most common buckets for sales training courses and discuss who they’re right for.

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7 Highly Effective LinkedIn Summary Templates for Sales Reps

Hubspot Sales

Imagine you’re a prospect, and you stumble across my profile. The most successful reps know that sales isn’t about them — it’s about the prospect. Here's the template: [One- to two-sentence description of common prospect problem.]. To grab your prospect’s attention — and more importantly, keep it — tell a story.

LinkedIn 118
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Costs To Add To Your Corporate Financial Plan

Smooth Sale

No matter the type of business you run, whether a café, retail store, financial services firm, or construction company, you need to plan your finances carefully. Of course, it all depends on the sort of industry you work in and the products and services that you have available. . Are You Motivated To Do More?

Hiring 78