Every team makes mistakes – but do your people tell you about them?
Selling Essentials RapidLearning Center
JUNE 22, 2023
Reporting the errors The study looked at teams in nearly 200 hospitals, where effective leadership and communication can mean life or death. The researchers found that the units with the best leadership and best co-worker communication reported 10 times more mistakes than the worst performing units. Of course not.
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