Customer expectations – how are they evolving, what is driving them, what should sellers do to keep up, and how to improve customer experiences

Artesian Solutions

Customer expectations – how are they evolving, what is driving them, what should sellers do to keep up, and how to improve customer experiences. But only 27% believe B2B sellers are doing a great job when it comes to offering a comparable B2B customer experience.

B2C 56

Is there real business value behind the hype of SOA?

The ROI Guy

Introduce Service Oriented Architecture, or SOA, with promises to change the way that IT and business work together, creating a services-centric application and IT infrastructure. At the core of SOA is an understanding by all stakeholders of specific business process steps in order that the services be aligned and applied to automate these steps, and providing an infrastructure that is virtualized – assembled flexibly to support changing business demands, growth and innovation.