article thumbnail

What is a Franchisee vs. a Franchisor?

Hubspot Sales

The franchisee must adhere to the franchise, so following the contract and operating under the provided guidelines are a must. Following Rules and Guidelines. Someone might come to you with all the money to get started but lack the right attitude to work with employees and customers. Franchisee Roles and Responsibilities.

Hotels 94
article thumbnail

10 Sales training techniques every manager should know

PandaDoc

Improve employee and customer satisfaction Training gives salespeople useful sales skills and the guidelines and information that can improve their interactions with customers, as a result leading to greater customer satisfaction. Improving morale and a sense of unity may also improve sales performance.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Not-So-Secret Ingredient to Improving Call Center Training

Lessonly

Motivation is key to personalized training; encouraging employees to interact with each other constructively is a motivational factor in a call center training guide. This diversity can be constructively used to look at new perspectives, indulge in useful debate, and share creative ideas.

article thumbnail

7 Strategies to Motivate Your Contact Center Agents (Aside from Free Food)

ExecVision

Guidelines for Choosing an Incentive Strategy. Use these to help guide the construction of your employee engagement program. They are more productive, spend more time on the phones, and deliver a better customer experience. Motivated customer service agents also help create a positive workplace culture.

article thumbnail

25 Cold Email Marketing Tips to Increase Response Rates

LeadFuze

Whether it is a cold email or warm, there are specific guidelines that need to be followed. CONSTRUCTING A COLD EMAIL. Construct a Compelling Subject Line. They want to know more about the product, they may need help with a customer complaint or some other issue. The key to great customer service is making it personal.